Now Hiring - PYROTECNICO - Retail Sales Associate Position Full Time (Dallas, TX) in New Castle, PA

Full description of the position

ID: 1185
Department: Sales


Full Time Bilingual (E/SP) Retail Sales Associate position open with Gemini in Dallas, TX.

Company Overview

Gemini offers an expansive inventory of rental equipment, conventional and moving lights, consoles, high-end audio systems, projectors, switches, motors, truss, curtains, and more for both rental and sale.

Our gear is impeccably maintained for rock-solid performance and are fully supported by our team of expert technicians and engineers to provide the ultimate peace of mind.

This is a Full Time Hourly non-exempt position

Wage: $17 to $20 based on experience and meeting all essential criteria

Benefits: Medical, Dental and Vision benefits eligibility is as of the 1st day of the month following employment
Other ancillary benefits, 401k, paid vac and paid holidays --eligible at 90 days
Paid sick time of offered the first day of FT employment and is allocated per quarter in which the start date falls.

Position Summary/Objective: The Bilingual Retail Sales Associate role is responsible for assisting customers in purchasing entertainment production products and equipment. This role ensures customers receive the highest level of customer service and the showroom is appropriately stocked and well maintained. The Retail Sales Associate will be primarily responsible for performing sales transactions. This role is required to work in a team environment as well as independently.

Essential Functions of the Bilingual Retail Sales Associate: While not all-inclusive, following is a list of primary and general duties. In addition to these listed duties, this position shall also perform other tasks as assigned, shall abide by all provisions of the Employee Manual, and shall participate in all company initiatives and projects.


Greeting customers in-person and answering/routing phone calls and emails



Process merchandise; purchases, refunds, exchanges, negotiations and upselling



Arranging for delivery/shipment of goods



Assisting in maintaining the stock room and setting up merchandise displays on the sales floor



Maintains product knowledge ( lighting/audio/video ), ability to recommend appropriate product to the client



Collaborate with fellow team members to keep the sales floor area clean and organized at all times


Required Education and Experience of the Bilingual Retail Sales Associate:


Bilingual - Spanish/English (required)



3 years experience in the live events industry or entertainment lighting



High School diploma, some college preferred or equivalent industry experience



Familiarity with POS (point of sale) systems and the ability to learn new technologies (Netsuite)



Excellent communication skills (both oral and written) with customers, managers and fellow team members



Outstanding customer service skills, internal and external, including problem solving



Good working attitude, ability to develop positive relationships with clients and colleagues



Ability to work a flexible schedule



Proficient in email etiquette, data entry. Product research and basic mathematics.


Work Environment

This job operates in a retail, office and warehouse environment. This role routinely uses standard office equipment such as laptop computers and smartphones. This position has routine contact with customers and clients in a retail/office setting.

Physical Demands

The person in this role must be able to remain in a stationary position 50% of the time and must move about inside the retail space and office to access file cabinets, office machinery and have routine contact with individuals and customers in the office and retail space. This person in this role must be able to lift 25lbs routinely and up to 100lbs occasionally.

Position Type/Expected Hours of Work

This is a full -time position. Hours of work will vary with the business, and during high volume sales period, evening and weekend work will be required. This position may require overtime during peak seasons and may also be less than 40 hours during slower periods. However, this role offers enough hours to remain a FT role.

Travel

This position requires minimal travel - 25%.

Additional Eligibility Qualifications

Look for potential obstacles and roadblocks

Prioritize and allocate resources required

Measure our results against the standards weve set

Hold everyone accountable for their part of the process

Company culture and why you may want to join the Gemini/Live Events family

Show others you care - Show respect


Say: Please, Thank you, Youre welcome and Im sorry



Show and express appreciation



Have each others back (I got you!)



Engage as a team


Do the right thing


Have a plan, work the plan



Measure your results



Be accountable -- see it; own it; solve it; do it


Do the best you can


Turn problems into opportunities



Add value by becoming part of the solution



Act with a sense of urgency Do it now!



Ask the question: What else can I do?



Ask for coaching: What can I do better?



Reject average and good enough



Learn, correct, improve, and grow


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Live Events (and its affiliate companies) is an EEO employer.




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