Now Hiring - New England Biolabs - Sales Team Support Specialist in Ipswich, MA

Full description of the position

New England Biolabs (NEB) is seeking a Sales Team Specialist to support our growing domestic sales staff. The person in this position will manage our sales enablement and training platforms, support account-specific projects and content-related requests, and any loyalty-based program needs.



Primary Responsibilities:

Management of sales enablement and training platforms. This may include, but is not limited to:

Manage marketing collateral within our sales enablement platform, and aggregating content for associated campaigns and workflows


Work with Product Marketing Managers to develop training modules for high/medium priority product releases. This will include building training modules, facilitating updates to launch materials, and maintaining custom content.


Work with vendor to manage any changes or updates to platforms


Serve as primary contact for account-specific requests from the NEB Sales Team, as well as any loyalty-based program requests. This may include, but is not limited to:

Act as project manager for multiple ongoing projects


Work with Sales Rep and/or Marketing Team to generate and/or edit content. This can include content needed for email, landing page, flyer or social media


Work with Marketing Technologies and Marketing Communications teams to implement content requests


Work with Sales Rep and/or Inside Sales Team to update customer contact list


Coordinate any institution-specific special offers with IT


Manage requests for email templates and campaign tagging


Track analytics and providing annual report for review by Marketing & Sales


Coordinate quarterly price-based promotions



Required Qualifications, Skills, and Experience:

Bachelor's degree, preferably in Communications or Marketing


Minimum of 3-5 years related experience is required.


Strong project management skills with the ability to prioritize and manage multiple projects, simultaneously


Good communication skills, verbal and written


Keen attention to detail


Ability to work independently as well as within a team environment


Strong knowledge of Microsoft Office Suite required; experience using Salesforce is desirable


Experience in the life science industry is a plus



NEB currently requires all employees located in the United States to be fully vaccinated against COVID-19. New hires must be fully vaccinated prior to the first date of employment. NEB will consider requests for reasonable accommodations, as required by applicable law.



EEO Statement

New England Biolabs is committed to fostering a diverse and inclusive community; as an EEO/AA employer, New England Biolabs considers applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. More in-depth details of EEO are availablehere.

Information regarding New England Biolabs commitment to Diversity, Equity and Inclusion can be found here.

New England Biolabs is a participating employer in the Employment Verification(E-Verify)program.



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