Now Hiring - GOJO Industries - Sales Operations Specialist in Akron, OH

Full description of the position

Information about #29953 Sales Operations Specialist



Work Location: The selected candidate will have the opportunity to work remotely with sporadic visits to our Akron, Ohio offices. The expectation is that the selected candidate will live within the continental US and maintain core Eastern time zone business hours.









Formulated to Care



GOJO, Makers of PURELL, is a company for people who want to help the world experience greater health and well-being. The positive impact of our innovative PURELL hand and surface hygiene solutions is driven by our 2,500 highly collaborative and creative team members, who love to learn, care for each other, and live our Purpose. We look for people who are inclusive, growth-oriented, and driven to find solutions to big challenges, and we actively support their well-being. If this inspires you, please join us at GOJO.




Role Objective


Provides best in class sales support, process and project management in support of distributors and GOJO Sales teams. Collaborates with Trade Leadership, Sales Directors/Managers, Manufacturer Representatives and internal teams. Collaborates, builds, maintains and manages account relationships and activities with field sales, account representatives and key customer contacts.




Essential Functions and Responsibilities


Coordinates initiatives between distributors, GOJO sales teams, Manufacturer's Reps, End-users and other internal teams



Performs various administrative and operational functions to ensure seamless sales support and customer service for internal and external customers



Identifies and seeks priorities from distributor and account owner to provide required support



Collaborates with internal and external marketing teams to develop promotions, marketing campaigns, digital assets, etc.



Collaborates, develops, monitors and tracks progress of promotions and marketing campaigns, communicates status updates



Identifies issues that require sales management involvement and provides recommended solutions



Reviews, approves and processes distributor catalog updates, creating and/or proof to ensure accuracy of product description and stock numbers in compliance with GOJO identity standards



Timely maintenance of product additions and updates for Customer portals



Provides strong logistical support and participates as needed for team meetings, customer visits, business review meetings, trade shows, open houses, etc.



Supports, prepares content for, and participates in customer meetings, business reviews and sales meetings (ex: presentation, agenda and communications to internal and external customers)



Teams with Pricing to maintain accurate pricing and rebate programs



Provides reporting guidelines to distributors and coordinates required reporting (End User Reporting, Rebates, EDI, etc.)



Identifies reporting needs and generates sales reports (trace or direct purchases) as required or requested by distributor, account owner, sales management or leadership



Analyzes data as needed or requested by account owner or account



Participates in forecasting and inventory management activities



Ensures accurate program payment calculations and payments are made within designated time frame as outlined on account agreements



Validates and processes invoices and credit requests as outlined on trade development plans



Manages and audits distributor reporting and trade development plan programs



Provides ongoing maintenance of account, contact and opportunity records in CRM




Education and Experience


Associates Degree required; bachelor's degree preferred. Three (3) to five (5) years' experience with customer service, sales support or marketing support in a business to business environment. Analytical Skills Required. Experience with customer service, ERP and CRM systems in a manufacturing environment preferred. Proficiency with all Microsoft Applications, with intermediate Excel and PowerPoint skills required.




Role Type


Mostly Virtual - Less than 10% on-site work


Travel Requirements


Overnight Travel - sporadic - required.







To Apply:



To apply for this position, please complete the online application process. You will have an opportunity to include your resume and a cover letter. GOJO is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability. Applicants must be lawfully authorized to work in the United States.



Recruiters, Search Agencies or others referring candidates to GOJO Industries, Inc. without written authorization from GOJO Industries, Inc. Human Resources will not be compensated in any way for their online referral even if GOJO Industries, Inc. hires the candidate. GOJO does not seek or respond to unsolicited resumes for positions that are not listed in the Careers section.



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