Now Hiring - Alight Solutions - Professional Services Sales Development Representative Team Lead - USA Virtual in Lincolnshire, IL

Full description of the position

Alight SDR Team Lead








As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.


*******Please Note: Work From Home Opportunity | Virtual /Remote*********


The Sales Team Lead conducts outbound calling to generate opportunities for new logos in an assigned region, focused on employer group sales of 1,000+ employees.





We are looking to employ a highly driven sales team lead to assist the Director of Digital Sales with the day-to-day management of the digital sales / SDR team. The assistant sales team lead responsibilities include developing strategies to improve sales, effective daily management of sales process, regular reporting by gathering and organizing data. You should also be able to delegate tasks in the absence of the sales manager.


To be successful as a sales team lead, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines.


The Sales Team Lead will also be responsible for Sales Development Representative duties and is accountable for identifying business opportunities via direct group outreach. Once group outreach is made, the goal is to secure meetings, qualify sales leads, and hand-off leads process with the regional Enterprise Sales Executive to close the opportunity to exceed an annual sales goal. Generating the leads will come from this individual's direct discovery, utilizing multiple angles to reach out and identify new opportunities. Once meetings are secured, the regional Enterprise Sales Executive will drive account selling functions. The Sales Team Lead will need to partner closely with the Sales Executive and Sales Ops team throughout the sales process, along with the regional Sales Executives in order to achieve growth initiatives and exceed sales goals.






Responsibilities


Sales process


Generates leads by developing contacts in potentially new strategic accounts via referrals, daily calling, online resources, and other outreach activities to employers within region


Daily calls and other outreach to employers across the territory - which may be potentially numerous states (targeted goal of 100+ outreach calls and follow-ups a day)



Conducts initial qualification of opportunity to confirm viability and gather high-level understanding of customer needs


Accountable for identifying contacts at prospect accounts for Sales Executives to leverage for landing new accounts


Successfully transitions leads to the Sales teams


Facilitates appointment scheduling in prospect accounts


Assist Sales Executive in communication with generated opportunities to move deal through the sales process



Attains company Key Performance Indicators (KPIs) of 10 scheduled appointments per month and 3 proposals


Team Lead


Continually meeting or exceeding sales quotas.


Guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.


Monitoring the performance of the sales team.



Identifying opportunities and strategies to increase sales.


Regularly attending sales meetings and training sessions.


Performing all duties of the Director of Digital Sales in cases of absence or emergency.


Assist Managers in Sales Strategy Development


Assist the sales manager with sales strategy development and implementation. This includes developing strategic sales plans that expand the customer base and ensure the company maintains a strong presence in the industry.



Keep Informed of New Products and Services


Working with the Learning & Development CHAMPS, develop knowledge of the products and services being offered. Bring internal resources and training opportunities to the SDR team and help to coordinate ongoing and one-time events.


Recruit, Train, and Coach the Sales Team


Assist in the search for the best candidates and taking part in the interview process. Work with and coordinate activities across CHAMP-teams to orient the new SDRs and execute against the Digital Sales onboarding schedule.


Coordinate Tasks and Set Deadlines



Working with the Director of Digital Sales, assist with coordination of special projects and provide follow-up on key tasks associated with any strategic objectives.


Prepare Sales Reports


Prepare and deliver sales reports to management. Report on team member performance and mission-related objectives.


Other


Strong communicator focused on achieving results



Great work ethic, coachable, organized team player


Able to work well under pressure


Open to receiving direct feedback


Regularly engages with Marketing and the Alight Sales Executive to execute on strategy for region for net new lands


Effectively work with marketing to identify creative campaigns and ways to generate sales ready opportunities



Utilizes SalesForce.com and identify continuous improvement opportunities





Qualifications


Formal education and certification


Bachelor's degree preferred



Knowledge and Experience


2 - 5 years of inside sales or business development lead generation experience


Experience working in wealth and retirement business


Documented achievement of plan performance


Experience with both inbound and outbound lead generation, customer service, and/or phone based selling techniques



Experience of daily dials, appointment setting, and opportunity generation accountability


Experience running lead generation campaigns and multi-touch cadences


Experience using SF.com and front-end cadence tools (Salesloft, Xant, Outreach i.e.)


Have worked and collaborated with a field sales team with lead handoff


Strong knowledge of the benefits industry and ability to quickly learn and understand Alight products and services to accurately relate to targets



Ability to partner and collaborate with cross functional teams


Proficient with Microsoft Office, Salesforce, LinkedIn Navigator





By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.


At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.



Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.


Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonableaccommodation/modificationby contacting his/her recruiter. #LI-Remote


We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.



Colorado Equal Pay for Equal Work Act Statement. Please note, offers are being determined on an individual basis. Alight takes into consideration the candidate's experience, education, certificati