Now Hiring - Sales Trainer in Brentwood, TN

POSITION SUMMARY :

The Sales Trainer is responsible for modeling the 3 Company values of Compassion, Integrity, and Excellence, and for promoting the Compassus philosophy, using the 6 Pillars of success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Sales Trainer is responsible for sales training and professional development related to education strategy to achieve the company objective. S/he is responsible for applying the rules and regulations of state and federal regulatory agencies and other certified agencies.



PRINCIPAL ACCOUNTABILITIES

Regulatory Compliance Pillar of Success
Reads and incorporates into practice the policies and procedures for Compassus.
Articulates the framework for regulatory compliance from federal perspective and the application/ implications for the Sales Trainer.
Adheres to company expectations for the protection of confidential information.
Complies with all federal, state, and local laws, rules, and regulations to which the company is subject.
Protects the confidentiality of all patient, colleague, and company information.
Cooperates with internal and external surveys, audits and investigations, providing truthful and accurate information.


Colleagues Pillar of Success
Works collaboratively in a team environment.
Promotes effective communication and seeks solutions to concerns raised.
Contributes to a positive and professional work environment through personal choice of actions, according to the Compassus Code of Ethical Conduct.
Participates in regular, direct, and effective communications with colleagues and leaders, promoting team building, problem solving, and peer support.


Quality Pillar of Success
Exhibits compassion, dignity, and respect to our patients and families in all circumstances.
Works consistently to do things right the first time, in accordance with our core value of Excellence.
Makes efficient and effective use of resources to complete assignments.
Demonstrates personal responsibility for professional development and training.


Service Pillar of Success
Exemplifies the Compassus Service Commitment in all actions.
Demonstrates willingness and ability to adjust to change rapidly and is flexible in a variety of situations.
Is open, receptive, approachable, and quick to respond to direction and assignments.


Growth Pillar of Success
Assesses opportunities and develops local initiatives to achieve stated goals based on systematic analysis of supporting data and in concert with appropriate company resources.
Tracks and communicates progress toward goals.


Financial Responsibility Pillar of Success
Participates in the development of and adheres to the budget.
Analyzes available data to make sound financial decisions, lowering/eliminating costs where possible.
Makes efficient and effective use of time, colleagues, and other resources, balancing short-term results with long-term organizational health.


Position-specific Responsibilities
Develops and participates in the planning, conducting, and scheduling of timely sales training sessions that provide instructions and ensures a well-educated sales organization.
Develops sales training materials using standard instructional design that enables learners to become knowledgeable and proficient.
Coordinates and plans onboarding for new colleagues in a sales role.
Prepares lesson plans containing objectives, course content, method of instruction and method of evaluation for each class scheduled and completed. Plans, schedules and posts monthly calendar of education programs in a timely manner.
Administers, organizes, and conducts training and educational programs in connection with new hire as well as continuing education requirements.
Maintains records of training activities and colleague progress and monitors effectiveness of programs.
Assists and coordinates with marketing and sales colleagues. Updates training material and curricula.
Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
Creates engaging learning activities and compelling course content that enhances retention and transfer.
Performs other duties as assigned.


KNOWLEDGE AND SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Education and/or Experience

Bachelor's degree and 2+ year's Healthcare or Hospice experience preferred. Minimum of 2 years' experience as a facilitator or trainer. Knowledge of Learning Management Systems and software. Experience in curriculum development and/or instructional writing methodologies.



Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.



Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications.



Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.



Computer Skills

Proficiency in Microsoft Office Suite.



Other Qualifications
Maintains a professional demeanor and appearance. Is self-motivated and dependable. Must be of high integrity, including maintenance of confidential information.
Demonstrated presentation and training experiences to multiple audiences.
Must possess experience in sales training, preferably in a health care related field.
Requires effective collaboration problem-solving, negotiation and written and verbal communication skills.


Certifications, Licenses and Registrations

A valid driver's license and auto liability insurance.



Other Skills and Abilities
Utilizes critical thinking skills, education, mentoring, guidance and interventions to achieve goals of care. Understanding of sales processes and has excellent communication and presentation skills.
Possesses knowledge of learning principles and modern learning techniques.
Demonstrates knowledge of principles of adult learning and group dynamics.
Develops and maintains relationships with staff and colleagues to promote and enhance a positive environment. Possesses strong written, verbal and interpersonal communication skills as well as strong organization of materials going along with the communication required.
Possesses proficient knowledge of necessary computer systems including Microsoft Office.
Excels under ambitious timelines by working in an organized and detailed manner to meet deadlines. Displays strong analytical and problem-solving skills; able to appropriately prioritize workload independently and in collaboration with the assigned manager.
Uses evaluation criteria to determine if colleagues meets Compassus sales training requirements
Communicates with sales leadership on status of each participant and determination of fit, based on evaluation criteria.