Now Hiring - Ideal Image - Area Manager in Vancouver, WA

• Deliver sales performance and business volume to meet clinic goals
  
  • Attain comprehensive knowledge of all service offerings
  • Ensure associates utilize ethical sales practices
  • Communicate, implement, enforce, and comply with all Ideal Image policies and procedures both individually and at the clinic level
  • Facilitate daily huddles with clinic staff
  • Manage individuals in meeting performance objectives, sales and development goals
  • Evaluate and coach all associates on continual basis to ensure quality assurance
  • Handle conflict management
  • Interview potential associates and assist recruiting in hiring of associates
  • Human Resources compliance –manage associate behavior, including coaching/development and working with Human Resources on employee relations issues up to termination
  • Maintain relationships with all current clients
  • Handle escalated client issues and refund requests in a timely manner, escalate to regional sales director as necessary
  • Convey organizational changes and company messages in a timely and positive manner
  • Manage local marketing and networking events
  • Manage scheduling and coverage of the clinic
  • Assist with new clinic openings, as needed
  • Fill in for client consultants as needed (answering phones, scheduling etc.)
  • Supervise the control of petty cash
  • Audit clinic daily for cleanliness, maintenance issues etc.
  • Report all maintenance issues through proper channels within 24 hours, or as appropriate in an emergency
  • Vendor management as needed
  • Effective and proactive communication with regional sales director of any clinic needs
  • Follow company’s mission statement, values and customer service philosophy
  • Exhibit professionalism and behaviors reflective of a leader
  • Contribute to building positive team morale and recognize accomplishments
  • Maintain confidentiality and HIPAA compliance
  • Travel between clinics required, up to 100%

• Bachelor’s Degree from an accredited institution. Successful sales experience may be substituted for academic credential
• Ability to deal with frequent change, delays, or unexpected events
• Minimum of 3 years of management experience in a multi-unit environment
• Experienced Human Capital Manager, motivator, and coach
• Proven track record of exceeding annual revenue and profit targets
• Extensive and successful commitment to exceeding customer expectations
• Effective leadership skills including multi-tasking, prioritizing, and goal setting/management
• Employee engagement to ensure staff and operational success
• Self-Starter
• Ability to use personal judgment, utilize strong decision making, analytical, and follow-up skills
• Proficient with personal computers and contemporary software applications (MS Office Suite, Outlook)
• Compelling interpersonal and communications skills (verbal and written), strong ability to influence and build rapport
• Rapid learner with the ability to grasp concepts and protocol
• High attention to detail
• Strong guest service orientation

Benefits:

• Competitive compensation and bonus opportunities
• Medical, dental, and vision benefits, with Flexible Spending Accounts and Health Savings Accounts
• 401k Plan with Employer Match
• Employer-paid life insurance and short-term disability
• Company paid holidays and vacation days
• Discounted cosmetic services for employee, family, and friends
• Cosmetic products discount

Ideal Image is an equal opportunity employer.

Ideal Image is an equal opportunity employer.