Now Hiring - Galvion - Sales Engineer II in Marlborough, MA

Galvion Active Systems designs and manufactures dynamic energy and data management solutions for the modern battlefield. Operations today depend on more charged equipment than ever before, and soldier efficiency and mobility are vital to mission success. The smart Li-Ion batteries, bulk and field-charging solutions, and power and data management systems that we develop add to mission intelligence, safety and success. Our user-centric design model, agile frameworks and on-site state-of-the-art labs allow us to provide insights, vision and technologies that deliver meaningful operational value to users, industry partners and academia. Our Active Systems division is at the center of our most forward-thinking projects and programs. This is a global, fast-paced team working with a number of strategic partners in order to bring the next-generation of smart, warfighter-worn, advanced power, data and software solutions to market.

This is your chance to join a passionate team who are making a difference and shaping the future of mission intelligence, survivability and success.

The Active Systems division adheres to a 9/80 work schedule, with every other Friday off. In a two-week period, employees will work 9 hours per day, Monday through Thursday, the first week Friday is an 8-hour workday, while the second week Friday is off.

The Sales Engineer provides technical guidance and support to the Global Sales Team. By providing training and troubleshooting of Galvion products, the Sales Engineer is the technical point of contact during the sales cycle. With direct contact with customers and strong technical acumen, the Sales Engineer may also develop and modify products to meet customers' technical requirements and needs. The Sales Engineer is knowledgeable in the power and data market as well as how Galvion products are placed within the market. The Sales Engineer represents Galvion Active Systems during the sales cycle and will have excellent verbal and communication skills and ability to acquire new customers by winning them over from competitors.

SPECIFIC ESSENTIAL DUTIES & RESPONSIBILITIES

People:

• Works as the technical point of contact in conjunction with the Global sales team.
• Works within the Engineering team to maintain technical knowledge of Galvion Active Systems' product portfolio, roadmap and capabilities.
• Supports incoming system configuration requests through the Inside Sales team.
• Work closely with Business Development, Sales, Project Management, Marketing, and Engineering teams to define the product portfolio.

Process:

• Ability to plan, organize, execute and conduct virtual and onsite training and troubleshooting, as required, for Galvion products.
• Ability to simplify complex scientific and technological products to military, law enforcement and complementary businesses.
• Provide product specific training and troubleshooting
• Determine product improvements by analyzing cost-benefit of components and performance changes based upon customer and market input
• Gains customer acceptance by explaining and demonstrating operational improvements.
• Able to participate in, observe, and understand military training exercises and environments.
• Provides post-customer engagement engineering reports by collecting, analyzing, and summarizing sales information, engineering and application trends.
• Contributes to sales effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing efforts.
• Participates in customer after action reviews to ensure user feedback is understood and be prepared to discuss solutions as they are proposed.
• Provide real time customer support for existing and new products to sales team, customers, prospective customers, and at other events such as trade shows.
• Shape capabilities and strategy on future products within Active Systems
• Prepare and deliver technical presentations explaining products or services to existing and prospective customers
• Talk with customers and engineers to assess equipment needs and to determine system requirements
• Create content for sales, marketing, training, customers as needed. This includes, product guides, sales material, training, demand creation and other customer facing material.
• Other duties as assigned

Performance:

• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Uses technical skills to explain the benefits of Galvion products or services to potential customers and to demonstrate how our products compare to competitors.
• Technically proficient with wearable battery/power requirements and can speak to volts, amps and watts.

KNOWLEDGE, SKILL & EXPERIENCE REQUIREMENTS

• Bachelor's Degree in Engineering or 3 to 5 years or related experience.
• Confident, proactive, self-motivated with ability to make decisions and take responsibility for them.
• Electrical or systems engineering background is preferred
• Strong interpersonal skills for building relationships with internal and external customers.
  
• Effective communicator both verbal and written skills.
• Problem solver: Ability to listen to the customer's desires and concerns, and then recommend solutions, possibly including customizing a product.
• Self-confident with ability to persuade audience when making presentations.
• Ability to explain technologically sophisticated products to explain their advantages and answer questions.
• Able to take participate, observe, and understand military training exercises and environments.
• Have the ability to plan, organize, execute and conduct post activity analysis.
• Experience with or knowledge of military tactical radios is desirable (HF,UHF and SHF etc.)
• Former Military experience is desirable.

WORK ENVIRONMENT

• Travel time estimated at 40% - including customer visits, military bases, controlled training environments, operational training environments and Galvion facilities
• Office base environment

About Galvion:

At Galvion, we believe in human-centered innovation. Everything that we do starts with the end-user - the warfighter, the law enforcement officer, the first responder. We work proactively to identify and solve the problems left unsolved by others. We continuously strive to exceed expectation and imagination, whether in a partnership that we facilitate, a solution we provide or a product that we deliver.

Our Armor, Active Systems and Focused Solutions divisions work independently as well as collaboratively to design, develop and deliver best-in-class, purpose-built, advanced solutions that enhance the agility and survivability of the world's most demanding military and tactical end-users. We exist to empower their missions: we protect the people who protect us. We are thinkers. Doers. Pioneers. We are passionate about what we do. Always looking to the future. Always one step ahead. And with almost 400 people working across design, manufacturing, sales, testing, research, and administration, we're able to create integrated solutions that genuinely challenge perceptions about what's possible.

This is your opportunity to build more than just a career. This is your opportunity to play a central role in our life-saving, life-changing work. Join our team and our mission today.

Galvion provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Galvion complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.