Now Hiring - Girl Scouts of the United States of America - Nonprofit And Ngo Membership Specialist in Tucson, AZ

Full description of the position

It’s an exciting time to be at Girl Scouts of Southern Arizona. Maybe you only think about Girl Scouts once a year while munching delicious cookies. Our Girl Scouts imagine solutions and chase innovation where others see only challenges. Girl Scouts develop the confidence to consistently step forward, defy norms, and turn ideas into action. They start by making new friends, speaking up, spreading kindness, and solving problems in their communities. Then they go on to push boundaries and change the world through their actions, both big and small.

What’s not to love about that, right? So, what’s it like to work at Girl Scouts?

At Girl Scouts, these are our values and they have been for almost 110 years. We strive to live these values as Girl Scouts ourselves, and as team mates in the workplace. We are deliberate and self-reflective in our ongoing DEIASJ work. We are seeking team members that are strong in their own aptitudes but care deeply about supporting each other’s growth. Diversity not only includes race and gender identity, but also, age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success and inclusion is everyone’s responsibility.

Lastly, we work hard, but you won’t believe how much fun it is! Here is a brief summary of the types of duties you will encounter as a Membership Specialist.

· Seek opportunities, cultivate and maintain relationships with community organizations, corporations, schools and educators, and faith-based institutions to increase awareness of and participation in Girl Scouting

· Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal

· Prepare a variety of status reports, including activity, follow-up, and adherence to goals

· Utilize council Customer Relationship Management system (CRM) to support pursuance of leads throughout the recruitment process

· Follow up on new leads and referrals resulting from field activity in a timely fashion

· Assist with enrolling and renewing girl and adult members.

· Assist with the implementation of a comprehensive plan to recruit and retain girl and adult members based on the analysis of Council and community data

· Convert membership enrollment leads into memberships; follow up on new leads and referrals resulting from field activity in a timely fashion

· Recruits, trains and mentors volunteers for the effective delivery of programs

· Monitors and provides support for problem solving and conflict resolution in a timely manner

· Clearly articulate expectations of participation for both girls and adults, including costs, time, outcomes and participation in product sales fundraising campaigns

· Work with cross-functional team to determine or develop innovative techniques to ensure the effective delivery of recruitment and member support strategies

· Facilitate a super troop, a community-based troop for girls who have no true placement yet.

· Provide member support and placement.

· Serve as a subject matter expert for one or more membership topics, which may include but not be limited to: troop travel, specific membership campaigns and / or GSUSA initiatives, volunteer appreciation, etc.

· Interpret and promote Girl Scouting in the community to enhance the understanding and appreciation of Girl Scout program benefits, foster interest in volunteer service, increase visibility and support girl and adult members

· Ensure Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity that contributes to the cultural competence to all members of the Council

· Responsible for learning and staying abreast of current information regarding Girl Scouts, GSSOAZ and our products and offerings

· Demonstrate and promote a climate of courtesy and professionalism to coworkers, the volunteers served by the Council, and others with whom their job puts them in contact

· Promote and assist with Council wide programs, activities, and fund development endeavors

· Enter data into Council CRM tool and adhere to Council procedures and policies regarding documenting membership interactions, maintaining confidentiality and completing tasks

· Attend trainings and meetings as required, some of which may be off-site

· Prepare and submit yearly, quarterly, monthly and weekly electronic reports

· Maintain files in an organized and up-to-date manner; adhere to Council document storage guidelines

· Perform job duties in accordance with the Safety and Risk Management Plan

· Beyond the description listed above, your skills will be utilized to best benefit the mission of the organization

REQUIREMENTS:

· Bachelor's degree OR equivalent combinations of education, training, and/or experience that provide the required knowledge, skills and abilities to perform the responsibilities of the position

· Two years of sales or recruiting experience with a proven ability to meet/exceed goals

· Preference of experience with membership sales and/or volunteer recruitment

· Willingness and ability to work nights and weekends with majority of time spent outside the office travelling to meetings with potential members and community partners

· Proven ability to exercise initiative, independent judgment and common sense in determining priorities and carrying out essential tasks

· Belief in the mission of Girl Scouts and ability to communicate and model the mission to others

· Previous Girl Scout experience and knowledge welcomed; not required.

· Previous work experience in a non-profit or youth services environment welcomed; not required.

· Ability to work effectively with people of diverse racial, ethnic and economic backgrounds and promote an inclusive environment

· Excellent verbal and written communication skills

· Flexible and able to problem solve and self-direct

· Capable of working under pressure and handling multiple demands/heavy volume

· Ability to work a flexible schedule that may include evenings and weekends, occasional overnights and ability to travel as job requires

· Willingness to work in a flexible work environment, including satellite property, offsite from home office, public spaces or other location as the job requires

· Possess the character, skills, and ability to be a positive role model for girls and adults.

· Bilingual (English/Spanish) highly desirable

· Ability to successfully pass a Background Check and/or obtain an Arizona Fingerprint Card

· Daily access to automobile in working condition or adequate alternative transportation. Proof of meeting Arizona State requirements regarding auto licensing, driver’s license, and liability insurance, if applicable

Job Type: Full-time

Pay: $35,568.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
GSSOAZ follows CDC guidelines.

Ability to commute/relocate:

• Tucson, AZ 85711: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location