Now Hiring - Baldwin Krystyn Sherman Partners - Insurance Sales Assistant in Woodland Hills, CA

Full description of the position

SUMMARY:

Support sales teams with processing insurance applications and policies, handling lender calls for policy request and basic customer calls in a high volume fast paced call center.

RESPONSIBILITIES:

· Answer inbound call from lenders ordering quotes and policies

· Provide support to the sales team by answering inbound customer calls as needed, responding to basic policy inquiries and forwarding to appropriate sales staff as needed

· Gather and accurately process customer and loan information related to policy issuance, endorsements and cancellations within departmental timeframe standards

· Maintain familiarity with all aspects of our quality standards · Provide suggestions for improvements to processes and systems

· Conduct outbound phone calls to prospective customers to transfer to agent

· Cultivate strong working relationships with agents, lenders and settlement service providers · Organize and prioritize workload to meet team and company objective

QUALIFICATIONS:

· High School Diploma/GED

· Call Center

· Experience in sales or customer service

· Data entry

· Follow established guidelines to focus on details and complete tasks attentively and thoroughly

· Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow

· Complete tasks attentively and thoroughly with attention to detail

· Utilize established procedures to guide decision-making

· Organization and time management

· Flexible with changing priorities

· Ability to listen to and consider the views and opinions of others

· Encourage open communication, cooperation and knowledge sharing

· Oral and written communication skills

· Problem solving

· Working independently

PERKS:

· Medical, dental, vision insurance

· 401k w/company match

· Paid holidays

· Hybrid schedule

· Stock award

· Inclusive workplace

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Woodland Hills, CA 91367: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Administrative: 1 year (Preferred)

Work Location: Hybrid remote in Woodland Hills, CA 91367