Now Hiring - Farmers Group, Inc. - Insurance Customer Service Agent in Lakewood Ranch, FL

Job Description

If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Lakewood Ranch insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team. At Bob Adams Agency LLC we pride ourselves on our outstanding insurance products and customer service.

An active Florida Insurance 4-40 or 2-20 license is preferred and Insurance industry experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary Range: $35000.00 - $50000.00 per year

• Great Team Environment
• Career Development & Growth
• Team Building Activities
• Paid Time Off (PTO), Weekends & Holidays Off
• Bonuses
• Remote work potential after initial training period
• Health & 401K
• Educational & Licensing Assistance/Reimbursement

• Prepare insurance quotes and bind policies
• Provide exceptional customer service.
• Be outstanding at relationship building.
• Process customer policy change requests.
• Complete Evidence of Insurance requests.
• Take premium payments from customers.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information
• Return all phone messages promptly.
• Maintain client relationships with follow up phone calls.
• Provide customers with additional information about new products and services.
• Responds to all inquiries, cancellation requests, and sales requests.

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• A Property & Casualty license is preferred but will train good individual.
• Professional phone etiquette.
• Excellent Spelling and Grammar skills.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
• Ability to tactfully handle stressful and difficult situations.
• A 440or 220 license is required but we can help you get licensed!

We Are Farmers! Bum ba-dum bum bum bum bum

We Are The Bob Adams Agency! An Award-Winning local insurance agency backed by the highly trusted and recognized Farmers brand.

We Are committed to excellence!

We Are active in our community!

The Bob Adams Agency is proud to be your local Farmers Insurance Agency. Protecting families and businesses is our focus and commitment! Serving Sarasota, Bradenton, and surrounding areas.