Now Hiring - Sunbird Software Inc - Information Technology Inside Sales Representative - Sioux Falls, SD in Sioux Falls, SD

Full description of the position

Do you want to work with a leading global software company in the data center industry experiencing double digit growth in each of the last 5 years?

Do you want to represent a modern data center software product that often beats offers from larger multi-billion dollar companies?

Do you want to represent a product that garners praise, kudos, and high marks from customers and industry analysts?

Do you want to work in an open office space and beat your boss in ping-pong and foosball table?

Do you want to build a strong career foundation with a company that continues to grow and expand?

Are you competitive and want to win?

If yes, come join us!

WHY SUNBIRD?

• We are all about delighting our clients and live/breathe the end client/user experience.
• We stock the office with soda, snacks, coffee and tea for you to refuel throughout the day.
• We have amazing PTO Policy that allows you to take care of yourself and your family.
• We offer medical, dental, vision and life insurance to eligible employees.
• We believe in collaboration, teamwork, creativity and taking initiative.

Interested? Read on for additional details about this opportunity to join our amazing team!

POSITION SUMMARY

The Inside Sales Representative is responsible for management of Inbound marketing leads, software maintenance renewals, and closing assigned opportunities. The ISR position will report to the Inside Sales Manager. Core goals will include generating web product demos, software demonstrations, and consulting with customers over Zoom/Teams, while maintaining high customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Respond to customer inquiries via phone, chat, and e-mail. Assist potential customers during their evaluation process, create quotes, coordinate with channel partners, and help close sales.
• Develop and grow new business relationships with new prospects within Key Accounts.
• Maintain accurate customer and pipeline records within CRM system and submit accurate and timely activity reports as required.
• Conduct product demonstrations via Zoom/Teams to potential customers.
• Capture and share information regarding local market opportunity and identifying new business opportunities and channel partnerships.
• Other duties as assigned.

REQUIREMENTS/QUALIFICATIONS

• Experience with telemarketing, lead generation, or cold calling.
• Ability to understand an organization’s business drivers, challenges, pain points.
• Ability to converse and consult with customers, providing educational value during the process.
• Ability to learn data center management software product and demonstrate it via Zoom/Teams.
• Knowledge of Data Centers, and the operational day to day management of them preferred.
• Able to build meaningful business relationships with key partners, customers, prospects and internal colleagues.
• Excellent listening, written, verbal, and remote presentation skills.
• Confident and able to differentiate yourself.
• Passion for selling (IT industry background preferred).
• Enthusiastic and self-starting approach.
• Ability to use Microsoft Office 365, CRM (Hubspot), and other sales and marketing automation tools.
• BA/BS degree or technological certifications are preferred.

- What is DCIM Software: [please apply online] What are customers saying about Sunbird: [please apply online] Why work at Sunbird: [please apply online] is an EEO/AA/ADA/Veterans employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance
• Work from home

Experience level:

• 2 years

Shift:

• 8 hour shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Hybrid remote

Ability to commute/relocate:

• Sioux Falls, SD 57108: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your salary expectation?

Experience:

• Customer service: 1 year (Preferred)

Work Location: Hybrid remote in Sioux Falls, SD 57108