Now Hiring - Sound Telecom - Human Resources And Staffing Call Center Agent in Spokane, WA

Immediately hiring Full Time Call Center Agents at Sound Telecom!

Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.

Customer service experience is a plus, but not required.

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows based environment
• Good attendance
• The ability to type 35 words per minute or more

Our benefits for Full Time Employees include:

• Employee Stock Ownership
• Full Medical, Dental, and Vision Benefits
• Paid Vacation
• Traditional 401K with company matching
• Free Life Insurance policy
• Legal Assistance

Compensation: $21/Hr with perfect attendance.

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18/Hr.

Shifts Offered:

• Full Time - 40 hours per week, 10 hour shifts
• Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

To Apply: Call voicemail audition line 800-[please apply online].

If we like what we hear, we will be calling you back to schedule a phone interview and Preliminary Employment Quiz.

• Please listen to the greeting carefully
• Be sure to include the following in your voice message:
  • Your first and last name (please also spell both names)
  • Phone number
  • Why do you believe you would be a great fit for this position?
  • What is a good time for you to receive a return call?
  • How did you hear about this position?

Don't miss out on this opportunity - Apply Today!