Now Hiring - Divine Electric and Plumbing - "BEST of Marin!" - Sales Trainer in San Rafael, CA

Full description of the position

About us

Divine Electric and Plumbing - "BEST of Marin!"

Service Manager - Field Technician support and training!

Are you wondering what is next for your career?
Have you ever had an employer invest in your professional development?
Are you a installation coordinator or project manager who already has a job? If so, read on!

There's plenty of employers offering office positions, BUT none quite like Divine Electric and Plumbing! It's fun and rewarding to work for a winning team!

Divine Electric and Plumbing was just voted "Best of Marin" by readers of Pacific Sun, Marin County. Divine Electric and Plumbing is also Marin County's #1 Yelp rated Service Electrician!

DO YOU HAVE THIS MUCH OPPORTUNITY AT YOUR CURRENT EMPLOYER?

* Competitive annual pay.
* Paid live training from the best professionals in the country.
* Growing company with future management opportunities.
* Great benefit package with 100% Kaiser health care plan, 3 paid sick days, 6 paid holidays, and vacation pay 40hrs/80hrs.
* 3% Company contribution 401K retirement plan
* Monthly and annual bonuses
* AND company profit sharing plan.

DO YOU WANT ALL OF THIS WITHOUT NIGHT, WEEKEND, OR HOLIDAY SHIFTS?

For over 19 years, Divine Electric has been locally owned and operated independent electrical contractor in Marin County. We are a Monday-Friday, 7:30am-4:30pm business hours company. No night, weekend, or holiday working hours.

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THE ROLE:
Service Manager:

Level 1
Technician performance tracking (peer comparison)
Follow Up Estimate advocate (for outstanding opportunities)
Customer Supplied Parts Tracking & Management

Level 2
Technician Paperwork (tracking and oversight)
Technician Strength Chart (updates and development opportunities)
Office Discount Approval point-of-contact
Unsold Estimate tracking & turnover to salesperson report
Inside Sales (manager follow up for outstanding opportunities)
Special Orders (ordering and tracking items not found by local wholesalers)
Install preparatory coordination (materials, job folders, etc.)
Shop Inventory (maintain inventory standards)
One-on-Ones (technician weekly wellness check ins)
SRC Performance Reviews
Technician vehicle audit. (Condition, cleanliness, inventory. Maintenance tracking)

Level 3
Weekly Meeting (curriculum development and facilitation)
Onboarding new Service Techs
Unsold estimate tracking & turnover to sales report

Requirements:

• Proven track record in customer service.
• IT competent (Apple product based).
• Good typist and proficient with phone systems.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• Ability to build trust and demonstrate empathy.
• Passionate about Divine Electric and Plumbing and loves the brand.
• Some college, Bachelor degree, professional training, or equivalent is a plus.
• Engaging personality that blends well with a fast-paced, goal-driven environment.
• Competitive individual contributor who also loves to win as a team.
• Highly motivated, flexible, and a great attitude on life.

Compensation:

• Hourly pay to be determined based on experience.
• Exceptional performance results will be rewarded.

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EVEN IF YOU ARE ALREADY EMPLOYED, you owe it to yourself and your family to at least check us out and become part of a quality oriented and well-compensated group of professionals who are always looking to improve themselves. Imagine an employer with a small family feel with proven, best practice trainings, and awesome support for one another. Don't regret that you let this opportunity pass you by!

Candidates should respond with a current resume.

Service Manager, Install Installation Coordinator, Tracking, Training, Service Titan, Dispatch, Dispatcher, Call Center, Electrician, Electrical, Plumbing, HVAC, SAVE THE DAY, WIN THE DAY, WINNER!

Divine Electric and Plumbing - "BEST of Marin!" provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Monthly bonus

Education:

• High school or equivalent (Preferred)

Experience:

• Training & development: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location