Now Hiring - PayneWest Insurance - Certificate Compliance Account Manager in Spokane, WA

PayneWest is looking for a dynamic and detail-oriented insurance professional to work within our Construction Specialty Division. Our ideal candidate will be a collaborative team-player and possess a broad understanding and working knowledge of construction insurance. They will be skilled at interacting with a wide variety of individuals and adept at understanding coverages and identifying discrepancies on behalf of a select group of our construction clients.

• Work with clients and carriers to handle incoming requests.
• Manage and maintain our internal certificate compliance software known as CertTrax.
• Analysis: provide clients and colleagues with certificate coverage analysis and recommendations for improved or additional coverage.
• Update client information: keep accurate, up-to-date records on clients in our agency management system.
• Client service: ensure that you and your designated sales and service team provide effective and efficient client service.
• Provide meaningful and specific support to sales executives and client relations staff to further enhance new business and retention opportunities.
• Play an active role on the Construction Specialty Division team: maintain positive relationships with carrier partners and client relations colleagues.
• Plus (the fine print): you’ll follow organization policies and procedures, sales and service standards and established workflows. You’ll ensure quality control through proper file documentation and maintenance. You’ll maintain confidentiality and be an all-around awesome member of our team.

• You’re a construction insurance genius. You’re talented at understanding and identifying coverage opportunities/discrepancies and effectively conveying that information to the client.
• You DO sweat the small stuff. You’re thorough, detail-oriented and extremely organized.
• You’re tech savvy. You have experience working with various automation systems.
• You’re good with people, even on the tough days. Being a helpful colleague is just part of who you are, and you love making people happy.
• You're a team player. You maintain positive relationships with your colleagues—and you enjoy it.
• You’re that person everyone can depend on—to make deadlines and to be accurate and complete.
• You love to learn. You’re earnest about improving and pursuing professional development.
• You embrace our core values: accountability, balance, excellence, integrity, respect and humanity.

We take pride in providing our colleagues with a competitive compensation package; we will honor all local and state salary thresholds. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. The minimum applicable base salary range for this position is $35,400/year and the maximum applicable base salary for this position is $75,400/year. Additionally, this position may be eligible for performance-based incentives, annual profit sharing and a benefits package that includes paid paternity/maternity leave, medical leave, 401K savings and other wellbeing programs as well as employee assistance programs. Decisions will be determined on a case-by-case basis.

About us:

We are excited to be a part of the Marsh McLennan Agency family, an organization with people that share our same values. They are high performing, culturally oriented, and community driven. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.