Now Hiring - Golden Gate National Parks Conservancy - Nonprofit And Ngo Retail Sales Manager, Alcatraz (Full-time w/ benefits) in San Francisco, CA

Organization Description:

The Golden Gate National Parks Conservancy is the nonprofit partner of the National Park Service overseeing the Golden Gate National Recreation Area — 82,000 acres of national parkland spanning the San Francisco Bay Area, including Muir Woods, Ocean Beach, Crissy Field, and Alcatraz Island. The Parks Conservancy is a membership organization created to preserve the Golden Gate National Parks, enhance the experiences of park visitors, and build a community dedicated to conserving the parks for the future.

With our local and federal partners, the Parks Conservancy is committed to the work of supporting Bay Area national parks as places where we can further racial and social justice for our community and climate resilience for these protected lands.

Department Description:

The Interpretive Centers and Sales Department is responsible for developing and operating visitor centers throughout the Golden Gate National Parks, providing visitor information, orientation, and other direct services. Conservancy Interpretive Centers provide educational, functional, and proprietary park merchandise along with changing park exhibits. Interpretive Centers include Alcatraz Museum Stores, Muir Woods Visitor Center, Lands End Lookout, Warming Hut, Fort Point Park Store, Golden Gate Bridge Welcome Center, and Presidio Visitor Center. The department also develops park books, maps, and interpretive and branded products, manages warehousing and distribution, operates the Muir Woods Fee Collection program and develops and operates the Conservancy’s online sales and wholesale programs.

Position Overview:

The Retail Sales Manager, Alcatraz is responsible for overseeing in-store retail sales, employees, and sales operations on Alcatraz Island. The Retail Sales Manager, Alcatraz is responsible for ensuring that outstanding visitor services are provided, income goals are advanced, records are accurately maintained, and expenses are controlled. The Retail Sales Manager, Alcatraz will perform other duties as assigned.

The Retail Sales Manager, Alcatraz is required to work a varied/flexible schedule including one weekend day and holidays as needed. The Manger is required to wear and to adhere to uniform standards. This position may require physical labor and lifting; therefore, the Manager is responsible for considering physical safety while engaging in strenuous activity.

Reports To: Director of Alcatraz Retail (DAR)

Supervision: Supervises 2 Assistant Retail Managers, 4 Retail Supervisors, and approximately 15 sales associates.

Essential Functions and Responsibilities:

Operations

Supervision and Staff Development

Financial Management

DEI, Safety, and Facilities

Knowledge, Skills, and Abilities:

Interpersonal Relationships /Cooperation/Collaboration

Computer Skills

Health and Safety:

It is the policy of the Golden Gate National Parks Conservancy to create and maintain a safe and healthful workplace free from recognized hazards that may cause harm to employees, consistent with and in compliance with applicable state and federal laws. Employees will play an active role in creating a safe and healthy workplace and will comply with all applicable health and safety rules. The Conservancy is committed to the goal of implementing an effective health and safety program and an injury prevention program.

Based on the current state of the COVID-19 pandemic, the Parks Conservancy requires all employees, interns, and independent contractors to be vaccinated and to provide proof of such vaccination as a condition of employment or performing contract work.

COVID-19 (specific duties)

Salary/Benefits: $73,000 - $83,000/year depending on qualifications and experience. Benefits include a competitive suite of medical, dental, and vision plans, up to 3 weeks paid vacation, one week of personal days, plus holiday and sick days, 403(b) retirement plan, employer-matched Commuter Program, Employee Assistance Program, employee discounts and more.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment, placement and promotions are conducted without regard to an individual's race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.