Now Hiring - Harvest Inn - Manager, Sales and Event in Saint Helena, CA

Full description of the position

Manager, Sales, and Event Services

The salary range for this position is $70,000 to $85,000. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type of hotel experience, and education.

Responsible for managing all aspects of the social group sales process, event planning, and oversight to ensure a successful wedding or social event from initial inquiry to final billing and post-event follow-up. Works closely with the Events Director, third party planners, and approved vendors to execute events that meet/exceed client expectations. Develops trusted relationships with hotel operations teams to ensure client objectives are met while successfully balancing the capabilities of the operation.

Essential Functions

• Serves as onsite contact for all weddings and social events, personally greeting, overseeing group arrival, event transitions and departures, ensuring client satisfaction throughout, and coordinating with other hotel managers to ensure flawless event execution
• Manages deposits and billing, and post-event follow-up
• Schedules and takes the lead on all property visits and tours with prospective customers
• A flexible schedule, to including evenings, weekends and holidays is required, based on scheduled events
• Generates detailed ‘group resumes’, banquet event orders and floorplans for each event and reviews details with all relevant departments to ensure they have the information needed to operate a successful event
• Manage event rental orders as needed, e.g. linen through our local event rental partners
• Develop a strong understanding of local wedding venue competitors to best sell to our strengths
• Develop a strong understanding of all property features and offerings, including function and event spaces, accommodations, pool, restaurant, bar, in order to best position the hotel through the sales and planning process
• Develop strong understanding of all event menu items, wines and other beverages, and prices and able to guide clients through the selection process to ensure the outstanding culinary and service experiences
• Has clear understanding of all possible event space layouts, proper table set-ups, room capacity, hours of operation, price range, and other event details
• Participates in weekly Event Order meeting with Culinary team and Banquets
• Develops clear and concise written correspondence for interactions with clients, internal and external teams with emphasis on detailed accuracy for event orders

QUALIFICATIONS

• Three - five years of experience in catering and event management, preferably in an upscale hotel setting
• Excellent written and verbal communication skills
• Must be able to multi-task with attention to detail on several events at one time, while maintaining the highest standards of hospitality
• High school education required; 4-year college degree preferred
• Professional appearance and demeanor
• Exceptional follow through, attention to detail and sense of urgency
• Ability to make smart decisions that support both hotel and culinary operations and the catering/banquets function
• Ability to professionally represent the resort, and interact with clients in a polished, responsible, and timely manner
• Ability to communicate information to operational departments accurately and in a timely manner

DESIRABLE

• Delphi sales and catering system, OPERA, All Seated, Microsoft Office, WeddingPro
• Knowledge of Napa Valley wineries and off-site event locations

Woodside Collection

Woodside Hospitality Group is the preeminent hospitality management company for independent hotels, restaurants and spas in California. Embracing the entrepreneurial spirit of our company's founding, we build and operate enduring brands, curate authentic experiences, and humbly strive to make a positive impact upon our guests, associates and the communities we serve. As a result of our dedication to the art of hospitality, we operate more top-rated hotels in California than any other hotel management company.

Harvest Inn requires all employees to be fully vaccinated against COVID-19, and applicants are required to submit proof of vaccination prior to beginning employment. In accordance with the law, Harvest Inn will accommodate employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, and applicants should contact Ana Bahena, People and Culture Manager if they have questions about this requirement or wish to request an accommodation.

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

As part of your job application and the Company’s evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:

CATEGORY

EXAMPLES

BUSINESS PURPOSE

Personal Identifiers

Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number

1. To comply with state and federal law and regulations requiring; employers to maintain certain records;

2. To evaluate your job application and candidacy for employment;

3. To obtain and verify background check and references; and

4. To communicate with you regarding your candidacy for employment.

Pre-Hire Information

Job application, resume, background check results, job interview notes, and candidate evaluation records

Same as above

Employment History

Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations

Same as above

Education Information

Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained

Same as above

If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.'

Harvest Inn requires all employees to be fully vaccinated against COVID-19, and applicants are required to submit proof of vaccination prior to beginning employment. In accordance with the law, Harvest Inn will accommodate employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, and applicants should contact Ana Bahena if they have questions about this requirement or wish to request an accommodation.

When applying for a position at the Harvest Inn, you are pursuing an opportunity to join a culture built on care and doing the right thing. If you are ready to join our Harvest Inn Team, please apply!

To learn more about Woodside Hotel Group and our collection of hotels in Northern California, visit [please apply online] Type: Full-time

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Experience level:

• 3 years

Ability to commute/relocate:

• Saint Helena, CA 94574: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Events management: 3 years (Required)
• Catering: 3 years (Required)

Work Location: One location