Now Hiring - Retail Sales Sales Manager in San Mateo, CA

• Under the direction of the Store Manager, lead the sales growth and profitability of your store through the results of your team and your personal sales.
• Act as the MOD (Manager on Duty) in absence of the Store Manager.
• Own the customer resolution process for customers and the sales team always focused on timely solutions.
• Provide exceptional customer care in a manner that models a positive attitude and enthusiasm for our furniture assortment and services.
• Recruit, train and coach Sales Associates and Store Support Associates.
• Schedule and administer the training of new Sales Associates.
• Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store including but not limited to sales, visual, operations, safety, loss prevention, inventory management, human resources, payroll/scheduling and training.
• Collaborate with the Store Manager, Visual and Warehouse Manager to plan and support the weekly merchandising efforts, customer delivery and pick-up processes, warehouse and bookkeeping processes.
• Handle quarterly SMART goal session for Sales Associates. This includes the monthly progress discussions and brainstorming ideas for goal revision if/when needed.

• Demonstrated success in sales, teambuilding and excellence in customer service.
• Excellent communication skills and professional sales presentation.
• Able to read product and transaction information.
• Availability to work a combination of days, evenings, weekends, and holidays.
• Able to successfully complete the pre-employment background check.
• Able to stand and walk most of the day.
• Able to lift up to 30lbs.

• Experienced in commission and performance based sales environments.
• Have experience and/or passion for interior design.
• Management experience in the following areas:
  • Sales
  • Retail
  • Customer services
  • Interior design or consulting

[please apply online] A family business 50+ years in the making, with +50 furniture showrooms and +700 employees across the U.S. in the near future, our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits.

We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.