Now Hiring - Zetron Inc. - Sales Engineer in Redmond, WA

Sales Engineer

As a Sales Engineer at Zetron, you will act as the primary source of technical expertise for developing ambiguous customer needs into specific, deliverable requirements and solutions to help qualify and quantify opportunities in an effort to meet the customers’ needs.

About us
For 40 years, Zetron (a Codan Company) has delivered interoperable end-to-end command & control systems across multiple industries and international markets. With over 40,000 console positions, hundreds of established partners and value-added resellers, and coverage in more than 100 countries, we are an established global leader in connecting communications centers with field operations, personnel, and constituents.

Zetron is headquartered in Redmond, Washington in the United States of America. We also have an office in the United Kingdom that caters to EMEA markets, an office in Australia catering to APAC markets, an office in Canada, and numerous other field operations in support of our customers on all seven continents.

As a key member of the team, you must be able to:

• Lead the process of preparing highly technical, complex systems sales quotations and technical responses, while maintaining a sales perspective, to Request for Quotations (RFQ’s), Requests for Information (RFI’s), and Requests for Proposal (RFP’s) and submit them in finalized format within the defined time frames.
• Manage the design, preparations, setup, presentation, and demonstration of Zetron’s products at trade shows, conferences, and other marketing events.
• Collaborate with Product Management and Marketing on all pre and post-tradeshow efforts.
• Collaborate with sales teams to understand customer requirements, promote the sale of company products, and provide the highest quality of sales support.
• Responsible for responding to customers with technical, sophisticated, and complex issues and questions with product line inquiries from resellers, customers, and/or potential customers (phone and email) on a timely basis.
• Identify and assess prospective customer requirements and develop solution configurations in response to requirements to compile a deal.
• Confer with customers and engineers to assess equipment needs and determine system requirements.
• Create, prepare, and deliver technical presentations that explain products or services to customers and prospective customers.
• Provide detailed product recommendations using technical knowledge and capabilities.
• Arrange and manage demonstrations or trial installations of equipment.
• Acts as a liaison between customers, resellers, sales teams, and internal departments.
• Investigate 3rd party products to use with Zetron’s products to help create a larger system solution.
• Provide input and recommend action regarding distribution, product improvement, and new product development.
• Research and generate potential opportunities and quotes via Customer Relationship Management (CRM) Software.
• Process owner for writing technical documentation for products and ensuring current documents are up-to-date.
• Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.
• Ability to travel overnight

What makes a successful Sales Engineer?

• Bachelor’s degree in Electronics, Computer Sciences, or in related area required
• Minimum of six (6) years of related experience responsible for providing technical expertise in a sales environment, including preparing technical and costing responses to RFQ’s, RFI’s and RFP’s.
• Minimum six (6) years of experience and proficiency in IP Networking and either Land Mobile Radio or Telephony.
• Expertise in preparing technical and costing responses to RFQ’s, RFI’s, and RFP’s, including but not limited to: Compliance documents, System Diagrams, System Descriptions, and Pricing documents.
• Advanced working technical knowledge and understanding of two or more of the following areas: radio dispatch systems, telephony systems, and IP data networking.
• Experience with using order systems and CRM applications.
• Ability to quickly learn new technologies and have an ongoing desire to stay current with the latest technologies.
• An advanced degree of proficiency with Microsoft Office products including but not limited to Word, Excel, Project, Visio, and PowerPoint.

Benefits and Culture

• Medical, Dental, and Vision Benefits
• 401(k), including a Company match
• Generous Paid Time Off Packages
• Company-paid short-term and long-term disability coverage, basic life insurance, and well-being benefits
• Flexible working hours
• The ability to grow your career by attending various educational programs and/or training
• 9 paid holidays
• Incentive Bonus Plans
• Perks and discounts
• And more!

Starting pay for this role will vary based on multiple factors, including location, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. The typical base salary hiring range for this position is USD $80,000 to $95,000 per year.

Interested in a career with us?

Simply click on ‘APPLY” and we’ll be in contact shortly.

Zetron, Inc. is an equal opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, gender identity, protected veteran status, disability status, or any other characteristic protected by law.

In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 425.[please apply online], ext. 294, or via e-mail at [please apply online]