Now Hiring - Crowne Plaza Hotel - Hotel Sales Manager in San Pedro, CA

Full description of the position

The Crowne Plaza Los Angeles Harbor Hotel in San Pedro, CA is looking for a Business Travel Sales Manager. The right candidate will be someone who enjoys interacting with people and readily displays warm hospitality to all guests.

Principal Responsibilities:

The Business Travel Sales Manager is responsible for attaining Sales Goals respective to the assigned markets. The individual will initiate potential business account interest, solicits, negotiates and secure contracts for hotel business for specific assigned markets. The Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals.

Essential Functions:

• Actively solicits corporations as well as group and meetings business from decision makers through phone calls, site inspections, tele-prospecting, email prospecting, blitzing, and sales trips.
• Effectively attain assigned business travel sales and revenue goals.
• Cultivates, develops, and maintains relationships with assigned accounts through regular cultivation and development.
• Respond to client requests on a same-day basis and assure that proposals and contracts meet the hotel's requirements.
• Plan and strategize based on market trends within the segment in order to meet or exceed room night and other revenue goals.
• Represents the hotel with prospective customers to provide necessary information on hotel facilities and services and to determine levels of interest.
• Manages and negotiates account details and contracts so that all pertinent aspects of solicitation and closing are complete and documented. Communicates and plans for operations department’s participation in servicing accounts.
• Formulates program and submits formal sales proposals to prospective customers.
• In conjunction with the Director of Sales, develop and facilitate marketing, public relations, and media projects, applicable to the transient business travel and other market segments to maximize revenue.
• Attends trade shows/events and makes personal calls on customers which may involve travel within or outside the United States, dependent on assigned markets.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essentials functions of the job, with or without reasonable accommodation.

• Excellent oral and written communication skills
• Excellent organizational skills
• Knowledge of the hotel sales process to include lead generation, solicitation, negotiation and closing techniques.
• Ability to read English language to fully comprehend guest requests, memos, proposals, general correspondence, and similar written materials.
• Advanced English language writing skills for formulation of proposals, memos, and general correspondence
• Proficient in Microsoft Word, Excel, and PowerPoint
• Strong interpersonal skills

QUALIFYING STANDARDS

Education

Four-year college degree preferred.

Experience

Minimum of five years of hospitality sales management experience, preferably in the same market and BT segment.

Grooming

All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

The ideal candidate will put pride in their work, be reliable, and be friendly and professional at all times. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Candidates selected for further consideration will be contacted within two weeks of the closing date of this ad, but no later than 03/02/2023.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability status, protected veteran status.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Supplemental pay types:

• Bonus pay

Work Location: One location