Now Hiring - Sign Fab Inc - Quoter/Customer Service Representative in Stoutland, MO

Full description of the position

We are looking for an energetic, friendly and dependable Sales/Quoter professional. Candidates must have customer service, computer, data entry, detail-oriented skills and must have strong basic math skills. This is a full-time position in a fast pace environment and may require overtime. Pay based on experience. Benefits include Health / Dental, Holiday pay, Vacation Pay, and Matching 401K.

Essential Duties and Responsibilities:

• Responsible for ensuring that each customer receives outstanding customer service by having solid product knowledge and by providing quick and accurate quotes.
• Responsible for preparing quotes, as needed by customers, as per the customer’s specification. If the information is not provided, it is your responsibility to help the customer by providing excellent customer service and guidance of what is needed.
• Responsible for accurate data entry of measurement and customer specifications.
• Responsible for maintaining customer files in accordance to company policy and procedures.
• Responsible for maintaining a clean and organized work area.

Qualifications and Education Requirements
High School diploma/GED
Strong mathematic skills
Computer literate

Job Knowledge, Skills and Abilities

• Must be computer literate
• Knowledge of drawings and specifications helpful but not required. Training will be provided.
• Knowledge of reading and using a scale ruler is helpful but not required. Training will be provided.
• Must have excellent written and oral communication skills
• Knowledge of sign manufacturing methods, techniques and relate equipment helpful. Not required. Training will be provided.
• Must have superior customer service skills
• This position requires that the person be a highly organized, self-motivated individual who can work as part of a team and individually.
• Must be punctual and reliable
• Knowledge of basic computer programs such as MS Office (Word, Excel, Outlook) preferred.

Training Requirements
General Safety

Physical Requirements
Minimal physical exertion may be required
Regularly required to sit for long periods of time
Occasionally require to bend or squat for short periods of time.

Personal Protective Equipment
Safety glasses and/or hearing protection may be required while performing specific tasks

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Have you worked for Sign Fab previously?

Education:

• High school or equivalent (Preferred)

Experience:

• Sales Experience: 1 year (Required)
• Customer Service: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location