Now Hiring - Sales Manager of Donor Resources in Asheville, NC

At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today!

• 30 Days PTO! - Use it, Cash it, Roll it
• Company Bonuses
• Yearly Increases
• Cell Phone Stipend
• Tuition Reimbursement
• 401k
• Healthcare

Position Overview

• Oversees a sales team for an assigned division to align resources to reach organizational blood collection goals.
• Requires expertise in managing a sales territory and sales team.
• Manages Account Managers and Business Development Representatives to strategically manage an existing portfolio of blood donor groups and new business to reach collection targets.
• Must be people and data driven with ability to engage donor sponsors at the highest level and be a superior relationship builder.
• Monitors progress to goal proactively and effectively coaches and manages the team to success, holding all team members accountable to goal.
• Strong territory management a must.
• Ability to implement strategic initiatives and programs to the team and external customers is a key component of position.
• Represents TBC as a role model that positively reflects the values, ethics, and culture of the organization.
• Requires the ability to handle difficult situations and ways to arrive at an agreement amongst diverse groups of stakeholders.

Essential Functions

Administrative/Managerial

• Maintains awareness of current events and trends in the blood industry
• Expert at territory management and achieving sales goals
• Directs and monitors performance of Account Managers, Business Development Representatives, and Recruiters to ensure divisional objectives are met
• Ensures divisional calendar is booked out a minimum of 3 months in advance with the goal of a long-term objective of 6+ months of solid account placement
• Minimizes the amount of blood drive events without a Blood Drive Coordinator
• Utilizes all databases and metrics available and ensures team adheres to the same standard to track performance to goal
• Provides motivation and development for subordinates
• Develops leaders throughout the organization by being a role model of high leadership behaviors and through the implementation of leadership development opportunities
• Has ability to analyze reports and interpret data
• Reviews the scheduled blood drives in advance to evaluate and maintain efficiencies and accurate goals
• Works directly with all departments to achieve efficiency, accuracy, and monthly goal
• Tracks the monthly goals and sets expectations for the Account Managers and Business Development Representatives
• Manages each Recruiter for goal-making metrics and assigns their schedule
• Works closely with Donor Services to ensure changes are communicated and updated in a timely manner
• Recognizes and has the ability/agility to make changes to blood drives when need dictates
• Develops an extensive working knowledge of the HemaTerra Technologies product suite
• Supports the growth of the company by promoting HemaConnect donor recruitment software through public relations activities, onsite coordinator training, presentations, and hands-on relationships

Recruitment

• Implements strategies to facilitate staff to retain and manage sponsor organizations
• Creates new and imaginative approaches for developing successful recruitment and
• Shows a willingness to question traditional assumptions and modes of operation
• Performs blood drive on-site visits
• Routinely calls or visits blood drive coordinators to assess Account Managers performance
• Performs quality checks to ensure that all essential information in HemaCollect is correct and timely
• Assists Account Managers with rebooking and retaining blood drives on the calendar
• Assists with customer service follow up with blood drive coordinators
• Other duties as assigned or required

Minimum Qualifications

• Bachelors Degree
• Sales and Territory Management of 5 years or more. Blood Bank Recruitment Management experience a plus.
• Valid Drivers License with no major infractions and dependable transportation
• Ability to speak in front of large groups of people
• Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
• Ability to organize and prioritize workload and meet deadlines
• Excellent analytical, organizational, interpersonal, verbal, and written communications skills
• Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint
• Ability to work with all levels and in a diverse work environment
• Ability to establish and maintain effective working relationships with staff, management, and peers

Physical Demands

• Lifting up to 25 pounds
• Sitting, standing, or walking for an extended period
• Bending and twisting

Equal Opportunity Employer Veterans/Disabled