Now Hiring - Bridgehead IT - Sales Engineer in San Antonio, TX

Position Summary:

The Systems Engineer is responsible for the design of robust solutions to improve customer IT systems. This high-level technician provides an in depth understanding of numerous IT software and hardware products. Additionally, they also actively participate in educational activities to expand their skillset in order to provide more dynamic solutions.

Key Responsibilities:

• Responsible for the installation, implementation, maintenance, configuration, and integrity of information systems for clients.

• Provides systems management services, support, and product expertise for the implementation and knowledge transfer of server applications across the enterprise and various customer accounts.

• Provides tier 2/3 technical support to clients as integrations are ongoing.

• Provides analysis and documentation for system and application integration related problems and implements solutions.

• Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization.

• Track time and work completed in a ticketing system and project system.
• Interact with customers and vendors to gather information and troubleshoot problems.
• Communicate and work with other teams, both internal and external, to accomplish a broad spectrum of technical issues and processes.
• Be able to understand and implement virtual infrastructure from storage, switch, servers, power requirements and related hypervisor installations.
• Implement and design cloud-based virtual infrastructure to include app services, virtual machines, and establish VPN connections back to on-premises infrastructure.
• Design and implement disaster recovery and advanced backup solutions.
• Scrutinize systems for better solutions and more efficient design.
• Performs other related duties as assigned.

Education and Experience:

• 2-3 years’ experience working for a VAR, MSP, or other integrator, preferably
• AA/AS Degree in Computer Science, MIS, or related field/equivalent experience preferred
• Relevant technical certifications preferred
• 3-7 years of experience in IT customer support; knowledge of computer systems administration
• Advanced knowledge of information system technologies such as Azure and associated products, VMWare vSphere, Horizon, and vCenter, Hyper V, Windows Server, Linux.
• Proficient with all windows based operating systems, SANs, NAS, VLANs, routing, firewalls, advanced use of EDRs and XDR, DNS, SQL, Group Policy and Active Directory.

Bonus Qualifications:

• Microsoft Azure Solutions Architect Expert Certification.
• Certification in Linux Systems Administration.
• Certified systems architects

Who Would Be Good for This Position?

You are a go-getter who does not stop until the job is done and done right. You are one that utilizes all resources at disposal from supervisors and teammates, all the way to technical documents. Working afterhours or weekends does not scare you, you relish it knowing you are doing heavy lifting. You are a driven team player who loves to help others on the team elevate their own skills and knowledge. Troubleshooting a problem is not annoying but just another opportunity to sharpen your own skillset. Being able to shift gears is not hard for you, you are agile, you are nimble.

Bridgehead IT is proud to be an equal opportunity workplace and is an affirmative action employer.