Now Hiring - Bucksworth Services LLC - Customer Service Sales Representative in Apache Junction, AZ

Full description of the position

Bucksworth Services, a local and family owned company based in Arizona, is seeking a Customer Service and Sales Representative (CSSR) to join our growing team. Our company has been in business since 2013, and we pride ourselves on providing the best customer service and sales training in the industry. With over 1,000 5-star reviews, we are dedicated to maintaining a world-class experience for our customers.

As a CSSR, you will play a pivotal role in ensuring that every customer has a positive and family-oriented experience. You will field incoming requests, schedule service visits, and maintain efficient routes that reduce drive time. You will also make outbound calls to customers to schedule, confirm, and follow up on service appointments.

The ideal candidate for this role has a service-oriented mindset and a commitment to building loyalty and trust with clients. You should have excellent interpersonal and communication skills, a strong attention to detail, and the ability to prioritize tasks and manage time efficiently. You should also be comfortable working with a computer, keyboard, telephone, and other office equipment for extended periods of time. Fluency in Spanish (reading and writing) is preferred.

Responsibilities:

• Field incoming requests and schedule service visits

• Make outbound calls to customers to schedule, confirm, and follow up on service appointments

• Navigate a Windows-based and web-based system to track routes and optimize current and future schedules

• Monitor, update, and maintain customer database with accurate customer information

• Participate in quality assurance processes, programs, and initiatives

• Provide exceptional customer service and support

Qualifications:

• Service-oriented mindset and commitment to building loyalty and trust with clients

• High school diploma or equivalent

• Ability to pass a drug screen and background check

• Excellent interpersonal and communication skills

• Basic computer skills in various software and web-based applications

• Proficient in Microsoft Office

• Strong attention to detail and follow through

• Ability to prioritize tasks and manage time efficiently

• Fluent in Spanish (reading and writing)

As a family owned business, we believe in providing a supportive and positive work environment for our employees. This can be a work from home position, and we offer a comprehensive benefits package including 10 PTO days in the first year, with the potential for up to 20 PTO days with tenure, plus 4 paid holidays. We also cover gym passes.

Compensation:

Are compensation plan is transparent, fair and most of all it’s winner. Stop working for companies that don’t pay, that make it hard earn your bonuses and most of all are worried more about controlling you then growing you!!!

● $15 hr for no experience

● $16+ for experience starting out

● 10% on alls sales commissions

● Tiered commission scales - the more you sell the more you make

● Money for collections

● Spiffs for reviews

● Spiffs for upsells

● Gym passes

● Work from home position

Don't work for slow-moving, non-growing corporations. Join a family owned business that does it world class! If you are interested in being part of an Arizona-based company that is dedicated to providing exceptional customer service and sales, please apply now.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Paid time off

Schedule:

• Day shift
• Monday to Friday
• No nights

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Apache Junction, AZ 85120: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: Hybrid remote in Apache Junction, AZ 85120