Now Hiring - Caterpillar Inc. - Manufacturing Senior Account Manager in Peoria, IL
Manufacturing Senior Account Manager in Peoria, IL
Benefits:
yesLocation:
Peoria, ILFull description of the position
Career Area:
Marketing / Sales / Product SupportJob Description:
As an Account Manager with a Product Support focus in the Global Construction & Infrastructure division, you will cover a number of GCI’s global accounts and be responsible for all aspects of account management for large surface and underground Global Construction and Global Quarry customers including: setting the vision for the account, strategy development, strategy execution, driving innovation, global and regional relationship management, and alignment between Cat marketing and product business units. Being the key resource to help ensure customers are receiving best in class support and minimizing their TCO. This role ultimately ensures a legacy where one or more of GCI’s customers will have increased machine, parts, and services participation with Caterpillar and its dealers while increasing OPACC for all parties and, increasing the customer satisfaction and loyalty.
Specifically, in this role you can expect to:
Support the negotiations of complex, single and multi-year signed agreements by Caterpillar and Customer executives.
Develop, execute and manage go-to-market strategies for the global accounts.
Must be able to find mutually beneficial solutions with the customers to drive Caterpillar sales, revenue and OPACC growth.
Ensure commitments are executed per the contract, manages major equipment transactions, and drives consistency for Customers on a worldwide basis so that Caterpillar risk is managed appropriately.
Achieve business plans; responsibilities include assuring the proper commercial package is structured between the dealer, marketing company and other product groups to assure the business is obtained at acceptable financial returns for all parties.
Manage the corporate relationship with one or more key global accounts with hundreds of sites globally.
Establish high-level relationships with Key customers (up to the CEO level) business decision makers and identifies business needs and problems.
Consult with dealers and district teams about sales and service support of product to Global Account customers, to ensure customer satisfaction is maintained.
Develop and implement market strategies and secure commitment of Caterpillar and Dealer resources to assure continued customer satisfaction.
Mentoring peers in support of business goals.
Basic Qualifications:
Bachelor’s degree or equivalent years of professional experience
15+ years of progressively responsible account management/sales experience
At least 5 years’ experience in the field and working with dealers
Requires strong product/application background (including familiarity with customers’ business drivers, KPIs and metrics) as well as a thorough understanding of merchandising programs and dealer operations
Ability and willingness to travel between 50% and 60% of the time
Top Candidates Will Also Bring (Desired Qualifications):
Experience in the marketing/product support disciplines and several years in equipment sales/marketing
Detailed understanding of how to achieve best in class ownership costs
Experience influencing at a senior management level
Prior experience in an international role or assignment
High proficient team working skills
Interpersonal skills
High Analytical capability & good presentation skills
Ability to work within a matrix organization efficiently
Prior experience working directly with customers, such as corporate accounts
Good working understanding of the needs of customers, dealers, and product groups
Experience with influencing Dealer Leadership to pursue new markets & opportunities
Additional Details:
Location: Peoria, IL
Travel: 50-60%
Domestic relocation assistance is available
How We Support You (Employee Benefits)
Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Your Work Shapes the World
At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at [please apply online] .
#LI #hiring
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Submit your information to our Talent Network here .
Caterpillar Inc.
10000+ Employees
1925
Machinery Manufacturing
Manufacturing
http://www.caterpillar.com
$10+ billion (USD)
5 Yes (amount not posted)
Caterpillar Inc.
Rate this company
Sign In to rate this company
Caterpillar Inc.
5 Yes (amount not posted)