Now Hiring - VMG Studio 520 - Media And Communication Account Manager in Bellevue, WA

• Read this job ad, do the responsibilities align with your skills, background, and values?
• Submit a cover letter! Tell us about yourself and share what you can bring to the table. Do you have any additional familiarity in any other areas we should know about?

• Account Management: 2+ years (Preferred)
• B2B experience
• Excellent time management and organizational skills with the ability to multitask while prioritizing competing deadlines
• Strong written and verbal communication skills.
• Possess strong organizational and administrative skills with a focus on accuracy and timeliness
• A strong understanding and ability to communicate our core service offerings including, but not limited to video production, animation, social media content, and graphic design
• Knowledge of leading sales practices including identifying new business opportunities, overcoming client objections, and implementing various negotiation strategies
• Desire to continuously learn about market trends, changes, and opportunities to engage with assigned accounts for on-going growth

• Develop and strengthen relationships with assigned accounts to increase account revenue, including requesting referrals.
• Investigate and resolve customer issues and complaints
• Identify new up-selling and cross-selling opportunities within existing accounts
• Consistently follow-up with clients to ensure customer satisfaction
• Entering and managing data within our CRM system (We use HubSpot) CRM report generation, updates, and work with our consultant to fully maximize the platform
• Utilize CRM snippets, templates, and sales strategies seamlessly to ensure a connected experience for our clients and accounts
• Creating cost proposals and budget assumptions for new projects
• Prepare Statement of Work (SOW) documents for clients.
• Collaborate with Sales team on ABM strategy to secure new business opportunities
• Identify areas of opportunities within Hubspot for increased success, reporting, and
• Determine new business opportunities within existing client relationships by evaluating their changing needs
• Perform warm outreach, putting outside-the-box thinking to work to develop new and unique sales tactics
• Prepare proposals and SOWs for new project opportunities that are either coming through the pipeline from existing client relationships, referrals, and/or new prospects driven by on-going sales strategies
• Partner with internal teams and resources for sales support, including pitch presentations
• Compose change orders as needed in collaboration with the producers when a project or client is exceeding the original scope of work contracted
• Collaborate with sales and marketing team to identify new opportunities to grow business
• Collaborate with sales team to identify and grow opportunities
• Assist with challenging client requests or issue escalations as needed

• Experience in enterprise sales in the creative space, such as: Microsoft, Amazon, AWS, Meta, Starbucks, T-Mobile, Ericsson, Nike, etc.
• Marketing background to speak to service offerings and collaborate with clients in the sales process on the best approach for success with their content
• Video or digital content experience within listed key accounts

• 
  401(k)
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Bonus pay

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