Now Hiring - Oakland kia - Retail Sales KIA / FORD / CHEVROLET Dealership Product Specialist/Internet Sales in Oakland, CA

Full description of the position

We are a KIA, FORD, and CHEVROLET new car dealership on Oakland's Auto Row seeking qualified individuals for open Product Specialist / Internet Sales positions for both New and Used cars. We offer a professional working environment with competitive wages, benefits, and opportunity for advancement.

Summary:The Product Specialist / Internet Sales person is responsible for working with customers to identify their vehicle needs, finding the appropriate vehicle to meet their needs, while ensuring each customer has a satisfactory dealership experience.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Communicate effectively with customers and prospects according to their preferred method of communication (phone, email or in person)
• Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
• Maintain an ongoing customer database to capture repeat business
• Schedule appointments with interested buyers for test drives and delivery of vehicles
• Disclosing terms of sales with consumers and reviewing sales with dealership management
• Promptly and accurately enter all customer inquiry data into the customer management tools.
• Display ethical behavior while providing the highest degree of customer satisfaction in all aspects of dealing with high level clientele.
• Greets customer and determines make, type, and quality of vehicle desired.

• Explains features and demonstrates operation of vehicle in showroom or on road.

• Demonstrates to customer how to use vehicle functions and addresses customer concerns before, during, and after sale

• Follows Safeguards rules and regulations.

Job Requirements

• Previous customer service or sales experience
• Previous call center and/or Internet sales experience a plus
• Vinsolutions CRM experience a plus
• Requires strong communication skills in order to work most effectively with customers
• Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date
• Excellent follow through and follow up skills
• Bilingual a plus!
• Professional appearance and strong communications skills

• Submit to and successfully complete MVR, background check, and pre-employment drug test- Valid driver's license with good driving record

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Hours per week:

• 20-29
• 30-39

Paid Training:

• Yes

Management:

• Team Lead
• Store Manager

Work Remotely

• No

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

License/Certification:

• Driver's (Required)

Work Location: In person