Now Hiring - GRandlake Terrace Apartments - Leasing Agent/Office Assistant in Berkeley, CA

Full description of the position

Property Management company is searching for an experienced Leasing Agent/Office Assistant with direct experience in the lease-up process with multi-family assets. The ideal candidate will have 1 to 2 years of leasing experience at apartment buildings, including oversight of the marketing process and a background of fostering and maintaining positive resident relations.

Duties and Responsibilities for a Leasing Agent/Office Assistant

• Greet prospective residents and show units
• Helps in answering all in-coming calls and telephone inquiries, handles in-coming & out-going mails and emails in a timely manner
• Maintains traffic reports, daily use of guest cards and call backs
• Review applications ensuring that they are accurate and legible
• Run credit reports adhering to current policies
• Do the move-in/move-out physical process including walk-thru with residents
• Responsible for the lease renewals
• Assist Property Office Manager with projects as needed
• Maintains positive relationships with prospects, residents, vendors and fellow employees
• Computer literate and proficient in scanning, emailing, printing, and faxing.
• Ability to use Microsoft Word and Excel.
• Show apartments, screen tenants, prepare leases, move-in/move-out process, schedule maintenance work orders, property inspections, and conduct open houses.
• Receiving/process rent check payments
• Monthly AR’s / Rent Collections
• Review A/R delinquency reports and coordinate with corporate in clearing of unapplied credit and prepayment transactions.
• Making and serving 3-day notices once rent is past due
• Reaching out to tenants (calling and/or emailing) to request payments for any delinquent accounts
• Monthly update and coordinate with corporate for any unpaid accounts with 3-day notices who needs to be sent to attorney.
• Candidate must have excellent verbal and written communication skills along with an upbeat and friendly personality.
• Persuasive communication, time management, marketing, and sales skills. This position requires scouting potential clients and turning them into actual ones to achieve high occupancy rates.

• Knowledge of computers and relevant software application
• Prior sales, marketing or customer service experience
• 10-key, typing and multi-line phone experience.
• Great attitude and high amount of flexibility
• Must be available to work 6 days a week

Job Type: Full-time

Pay: $36,000.00 per year

Experience:

• leasing: 2 years (Preferred)
• multi-family or hotel: 1 year (Preferred)
• sales: 1 year (Preferred)
• customer service: 1 year (Preferred)

Benefits:

• None

Schedule:

• Monday to Friday
• Weekends required
• 8 hour shift

Work Remotely:

• No