Now Hiring - IT Business Relationship Manager - Supply Chain in Underwood, IA

When it comes to being wild, we know a thing or two. We’re not afraid of trying something new or the hard work it takes to make it happen. It’s in our DNA. We’ve turned a family recipe into the world’ largest meat snack business, that’s still proudly family owned and operated.

We’re a company built by innovators, and are driven to not only satisfy your hunger, but to also feed your journey – whether that journey is on the road, on the run, at the campground, at the playground, in the office or in the moment. It’s a journey we share with you. It’s the journey forward of our people, of our communities, of our category…with a reverence for quality and an irreverence for the status quo.

At Jack Link’s Protein Snacks, we see every moment of every day as an opportunity to move forward, to forge new ground, to realize our vision of becoming the World’s #1 Protein Snack Company. We never give up. You never give up. Together, we keep going. Are you wild enough to join us?

Join the team, make a difference, be part of something bigger.

Link Snacks, Ink (“Jack Link’s”) is the #1 Meat Snack brand in the U.S. Headquartered in Minong, Wisconsin, Link Snacks is a family-owned and operated company that represents a heritage of quality, safety and innovation. The company is made up of passionate team members who share an uncompromising commitment to delivering awesome products. Sold in more than 40 countries, the Link Snacks’ family of companies owns a portfolio of brands that includes Jack Link’s®, Lorissa’s Kitchen®, Wild River®, Golden Island®, MATADOR®, BiFi®, and Peperami®.

The IT Business Partner for Supply Chain & Logistics is accountable for driving transformational growth leveraging innovative technology solutions and the full scope of the IT Services. This role will be the primary interface between the Supply Chain & Logistics functions and the IT teams.

You will engage with Jack Link’s business leaders; listen carefully to understand business objectives and what challenges the business team is facing and align on a solution and approach that supports both the business and technology guidelines

You should possess exceptional Supply Chain, Transportation and Warehouse platform domain knowledge and expertise, and should be an expert in translating business requirements into technical requirements.

The duties and responsibilities of this position shall consist of, but not be limited to, the following:

• Builds and maintains strong relationships with business partners and acts as a liaison between information services teams and the business partner
• Acts as an advisor to business partners to shape their strategy with regard to technology and ensure they are aware of IT service offerings
• Promotes business projects and value to the IT leaders and community
• Works with business analysts to help their business units define new capabilities
• Defines, prioritizes, and manages program and project initiatives
• Helps define and communicate new services to support business needs
• Participates in development of business strategic planning and IT strategic planning
• Assists in the development of metrics used to track value delivery
• Provides details on cost, value, and opportunity to optimize IT spend (initiatives and support services)
• Communicates business needs with appropriate IT solution center to gain alignment between business needs and technical capabilities
• Gathers high-level business requirements and defines scope during initial discovery by conducting meetings/interviews, and facilitating large group/cross-functional sessions with partners
• Leads in the development of business cases requiring IT-based solutions
• Establishes initial vendor relationships and maintains a forward-looking view of vendor direction
• Interfaces with vendors to understand whether vendor products will meet business requirements
• Monitors that the solutions are meeting the business partner’s expectations
• Refines SLAs based on business need
• Maintains up-to-date awareness of industry and technology trends, and makes recommendations for implementation of new/upgraded systems and technologies
• Maintains knowledge of multiple business functions and initiatives to identify where conflicts/synergies exist between technologies and business functions
• Performs other duties and responsibilities such as testing and training as necessary

Required Education: BS/BA Degree or equivalent work experience

Required Experience:

• 6+ years of experience as Sr. Business Analyst within the Supply Chain & Logistics domain
• 5+ year business relationship management skills with customer facing experience
• Experience in requirements gathering, prioritization, collaborating across multiple business teams
• Functional/technical product knowledge or specific domain expertise with applications such as SAP ECC, SAP APO & Manhattan Scale
• Proven experience in defining, aligning and setting business strategy and identifying technology solutions which support the strategy
• Experience in assisting and managing vendor relationship
• Excellent written and verbal communication skills. Demonstrated ability to effectively communicate with a variety of audiences including various levels of management, vendors, business teams with varied levels of skill/experience. Ability to clearly communicate technical subject matter to a non-technical audience. Strong interpersonal skills in a diverse cultural environment.
• Demonstrated ability to prioritize and execute tasks in a fast-paced environment and make sound decisions in urgent situations. Must possess strong analytical, problem-solving, and prioritization skills.
• Proven ability to influence cross-functional teams without formal authority, especially among development teams
• Demonstrated ability to establish strong partnerships across business and technology areas

REQUIRED SKILLS, KNOWLEDGE and ABILITIES:

• 
  Strong analytical skills to critically evaluate information gathered from multiple sources
• Ability to distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements
• Ability to lead requirements information workshops
• Ability to validate data obtained via other techniques and expose new areas for elicitation
• Understanding of contemporary requirements gathering practices and the ability to apply them in practice
• Knowledge of product management concepts
• Application domain knowledge is a plus
• Influential leader able to facilitate discussions between multi-functional teams and enable them to discover solutions to complex problems, manage stakeholder expectations and resolve conflicts
• Expert collaborator, capable of managing multiple initiatives with conflicting priorities simultaneously with a high degree of independence
• Can think outside of what is currently ‘in-play’ if necessary, to maximize full value of the Jack Link’s brand with products that can differentiate

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:
Jack Link’s provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.

E-VERIFY:
Jack Link’s is participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For information about the E-Verify program, please visit: [please apply online] All your information will be kept confidential according to EEO guidelines.