Now Hiring - Inside Sales Lead in Valdosta, GA

Lincare is the nation’s leading provider of oxygen, durable medical equipment and clinical respiratory services. We are currently seeking Inside Sales Lead to join our Valdosta, GA location.

WHY WORK AT Lincare?

• Culture- An inclusive, open and friendly environment focused on our associates and their success
• Benefits- Comprehensive benefits package with flexible options to fit your individual needs
• Growth- An industry leader who continues to transform the way respiratory care is delivered to our patients

The Inside Sales Lead provides leadership for the Sales Specialists matters relating to the servicing of customers.

• Achieve call center and individual quality and productivity goals in accordance with established objectives
• Manage individual projects and contribute to other operational initiatives outside of team responsibilities
• Provide guidance and leadership skills to Sales Specialist Supervisors and assist with management and direction of their sales teams
• Key contributor in overseeing agent workload and ensuring patient management program is efficient and maximized for business performance
• Focus and maintain performance efforts of the team on current business goals
• Work to ensure that the team of Specialists is conducting their responsibilities in a professional and courteous manner
• Serve as a knowledgeable and productive part of the managerial team
• Implement and monitor new initiatives to enhance the performance of the team and the center as a whole
• Oversee training of new Specialists assigned to the team and provide refresher training as needed
• Identify opportunities for efficiency improvements
• Participate in the Vital Few yearly initiatives

Requirements:

• Read, write, and perform calculations and the English language effectively
• Work independently
• detail-oriented with excellent organizational skills
• Communicate independently, with personable and effective writing and speaking skills
• Work in a normal office environment utilizing a computer approximately 75% of the time

Education and Experience:

• High School diploma or GED required
• Bachelor's Degree preferred
• 4-6 years of customer service-call center experience
• 1-2 years of inside phone sales experience
• supervision experience preferred
• Inbound/outbound call blending call center experience in a multi-site environment
• Proven leadership skills in coaching, developing, and training call center personnel
• Demonstrated history of meeting performance objectives
• Health care experience preferred

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Call center
• In-person

Work Location: One location