Now Hiring - T-Mobile USA, Inc. - Account Executive, Higher Education in Franklin, TN

Responsibilities:

• New Sales activities: Utilize contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations dictate. This is a new business development role, prospecting and hunting for new business.
• Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Monitor and resolve customer issues. Track individual account activity and results.
• Extensive use of salesforce.com for territory and funnel management is required. Provide accurate and complete reporting as required.
• Lead the account team and manage the complete life-cycle of the customer experience.
• Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver exceptional service to meet T-Mobile’s productivity and quality standards.
• Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives.
• Demonstrates positive and cooperative behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct.
• Disburses adjustments and credits as appropriate within established limits and criteria.

Qualifications and abilities:

• Consistent and documented overachievement of sales goals in large geographic territory
• Sales cycle expert; expertise at the transactional and enterprise level
• Clear ability to lead prospects and customers as opposed to reacting to requests – knowing how to “drive a deal”
• Bachelor’s Degree preferred
• Strong presentation and public speaking skills
• Ability to lead cross functional teams in complex selling opportunities.
• Strong at managing multiple customers sales processes simultaneously.
• Possess strong organizational skills

• 3+ years of demonstrable sales in Higher Education and or State of Local Government. 5+ years strongly preferred.
• 5 years Wireless industry sales experience preferred.
• Wireless industry or technology industry strongly preferred.
• Proven track record of experience selling at the C-Suite of large organizations in required.

T-Mobile requires all employees in this position to be fully vaccinated for COVID-19, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.