Now Hiring - K-Swiss Inc. - Manufacturing Sales Operations Specialist in Los Angeles, CA

Full description of the position

This is an exciting position as a Sales Operations Specialist of a beloved brand that is known as one of the footwear industry’s most respected products. As a Sales Operations Specialist, you will report to the Sales Operations Manager and serve as an instrumental component of a vital team in the organization. In this role, you will: Review open order reports on a daily basis to ensure a seamless shipping process | Track production against order delivery dates and partners with the Operations and Planning teams as needed | Communicate any issues or delays to the sales team.

Who we are:

Founded in California in 1966, we are proud of our legacy as being the innovators of the first leather tennis shoe – the K-Swiss Classic. More than 50 years later, K-Swiss' modern brand mission is to outfit and inspire the next generation of entrepreneurs. These young leaders are at the forefront of today's culture, influencing and inspiring young people around the world.

Our culture is rooted in the principles of INNOVATION, CREATIVITY, INCLUSION, DIVERSITY, EQUITY, PASSION, PERFORMANCE and FAIRNESS.

We empower our team members to embrace their creativity, knowledge, skills and to push forward and deliver excellent results. By joining our family, you will be immersed in an environment of incredibly supportive and collaborative people. We work hard across a multitude of initiatives to bring the passion of K-Swiss to life.

How you make a difference:

• Review open order reports on a daily basis to ensure a seamless shipping process Creating and implementing international brand strategies for business growth
• Track production against order delivery dates and partners with the Operations and Planning teams as needed
• Communicate any issues or delays to the sales team.
• Partner with the Credit Department to assist in resolving any non-shippable orders due to credit hold

What success looks like:

• Manage full-scale logistics in partnership with Supply Chain by developing strategies for retail, focused on delivering core product carry-overs and new drops that our consumers have come to expect.
• Upholds brand principles and executes against the overall company product and marketing strategies as related to product and merchandising
• Demonstrates leadership that leads to a highly efficient, effective, and high-performing teams at all levels of the organization and across all functions

What you bring to the table:

• Professional and efficient communication with Sales and other cross-functional business units
• Analyze and resolve customer concerns based on department policies and procedures
• Solid ERP experience and the ability to generate reports, source and utilize data that is critical in supporting sales while processing customer requests
• Enhance the department and organization by working with cross functional departments by exploring opportunities to add value to business processes and contribute ideas that are innovative
• Establish, build, and maintain professional relationships at all times with internal and external business partners
• Able to multi-task in a fast-paced environment
• Excellent communication skills: Written, Verbal, Listening
• Outstanding interpersonal skills with an emphasis on building partnerships
• Ability to pivot quickly
• Exhibits professionalism, honesty, integrity, courtesy and respect in all dealings with fellow employees, guests, vendors or others with whom the company conducts business
• Computer proficiency including specific job-required applications
• Any other duties as assigned by the leadership team

K-Swiss Global Brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Day shift

Ability to commute/relocate:

• Los Angeles, CA 90014: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have ERP experience?
• Are you aware of and agreeable to the salary range of $60,000 to $70,000 per year?

Language:

• English (Required)

Work Location: One location