Now Hiring - Retail Sales Free People Sales Assistant - International in New York, NY

Responsibilities

• Assisting the Account Executive in servicing all accounts in the APAC, LATAM, Canada and Middle East regions.
• Entering orders and checking POs for order entry accuracy.
• Check for PO fulfillment post allocation and track order status in Bluecherry.
• Support Account Executive in weekly review of reorder opportunities based on selling reports analysis and feedback from accounts.
• Monitor key item availability and support with open order reports for Canadian agents.
• Responsible for daily order maintenance, and review of all open orders in system.
• Review websites for style/photo/division accuracy.
• Approving and reviewing all orders submitted on B2B for all specialty stores, agents, and distributors.
• Checking, communicating, and actioning all product changes in accordance to merchandising logs.
• Completing weekly sell through reports and bestsellers for major accounts.
• Providing accounts all required product information including, ecommerce copy and country of origin.
• Assist in responding to all account inquiries, to ensure they are aligned with global brand direction.
• Market support (creating order forms/linesheets, noting selections during appointment).
• Responsible for updating all shared logs (account lists, returns log, market log etc).
• Calendar management - ensuring all showroom / Zoom appointments and internal meetings are booked.
• Liaise with the Operations and Warehouse teams to ensure the customer has all required documents for bookings for shipments.
• Work with visual merchandising team to develop selling guides for key accounts.
• Partner with Creative Brand Manager to ensure all accounts have appropriate online styling and assets.
• Work on ad hoc projects and admin with Head of International Sales and London sales team.
• Research new markets and prospect stores to continue the growth of wholesale business.
• Support organizing, attending, and selling at tradeshows to buyers and clients.
• Understanding and ability to work within all facets of the order process including merchandising, operations, logistics, credit, and production.

Required Skills

• A love and understanding of the Free People brand, customer and product.
• 1-2 years previous experience within sales, customer service or administration preferred.
• Proficient in office systems such as MS Excel/Word/PowerPoint/Outlook
• Highly organised with the ability to multi-task and work in a fast-paced environment
• Strong understanding of the entire sales process; including client prospecting, taking orders, order maintenance, shipping, and follow-up.
• Ability to maintain and build relationships with clients and buyers.
• Great attention to detail and strong follow up skills.
• Flexible and positive attitude towards new projects.
• Excellent communication and presentation skills.
• Knowledge of a second language is a plus.

The wage range for this role is $50,200 - $57,800. Wages are based on several factors, including, but not limited to experience, education, geographic location, etc.

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

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