Now Hiring - Farmers Group, Inc. - Customer Service Representative in Arcadia, CA

Full description of the position

Description:
Top, award winning Farmers Insurance Agency located in Arcadia, CA seeking self-motivated and detail oriented insurance customer sales service representatives to fill 3 openings. We have excellent working conditions and positive upbeat atmosphere. No experience necessary, will train. Bilingual is a plus!

Location: Arcadia, CA

This position will be in person. Candidates must have access to reliable transportation.

Job Summary

This is a licensed role and obtaining/maintaining a Property & Casualty (P&C) License is part of the training and a requirement for the role.This role also requires communication with internal and external customers about intermediate underwriting guidelines, policies and marketing initiatives to service customer accounts. Utilizes competencies and skills to provide a positive customer experience.

Essential Job Functions

● Models Farmers’ core values:

Value the diversity and potential of every individual

Exceed our customers' expectations

● Stand up for what is right

● Responds to customer inquiries.

● Analyze, clarify and resolve intermediate policy and account related questions from internal and external customers.

● Reviews problems and communicates with appropriate personnel to obtain information when necessary.

● Continues to build personal skills by participating in in-house or outside insurance / industry related courses / seminars as deemed necessary to expand product / system knowledge.

● Stays current with relevant product(s).

● Understands and strives to support the organization's overall strategy.

● Performs other duties as assigned.

Education Requirements

● High school diploma or equivalent required.

Salary

Pay ranges between $17/hr plus commissions.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• Paid time off
• Paid training

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Arcadia, CA 91007: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Office: 2 years (Required)

Language:

• Mandarin (Required)

License/Certification:

• Driver's License (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: One location