Now Hiring - American Automobile Association - Auto Club South - Insurance Assistant Retail Sales Leader in Raleigh, NC

About You:

Required Qualifications:

High School Diploma or equivalent
Possession of a valid State Driver’s License
Currently hold or able to attain and maintain appropriate State Property & Casualty licenses within timeframe designated by ACG leadership

May be required to attain appropriate State Life Sales licenses within timeframe designated by ACG leadership

Experience:

Two years of experience in a Property and Casualty field operations environment to include some or all of the following:
Assisting in the management of multiple sales locations
Developing sales agents, membership servicing and/or support staff
Selling insurance through the captive agent channel to include developing, tracking, following-up on and closing leads
Reporting and analytics
Identifying opportunities for growth and advancement
Understanding, anticipating and reacting to market changes
Demonstrating strong sales/marketing and prospecting skills

Demonstrating strong interpersonal, and communication skills

Required Knowledge and Skills:

Captive agent insurance sales channel operations
Insurance and financial products, services and regulations
Sales techniques and delivery systems
Business drivers, marketing concepts, managing P&L and operational processes (i.e., in-bound/out-bound call strategy)
Techniques used to:
Influence and persuade others
Select, develop and coach captive and non-captive sales agents

Motivate and reward a successful sales team

Able to:

Develop sales goals for agents/sales staff
Coach, mentor, assist in performance management initiatives to enable employees and sales agents to successfully meet goals
Assist in the development of successful workforce management structures/resource allocation
Assist in the achievement of customer retention and satisfaction goals
Handle customer appeasements and resolving other customer issues
Handle necessary administrative processes and systems to support a sales operations
Assist with budget, expense control and cash flow management

Participate in company approved training program

Effectively communicate with employees in order to share complex information in a clear and understandable manner

Who we are:

The Auto Club Group helps AAA Members enjoy life’s journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 14 states in the upper Midwest and the Southeast.

The Auto Club Group has established four long-term enterprise goals:

Long-term, sustainable, profitable growth

AAA Membership growth and renewal

Operational excellence

Become the “flagship club” of the AAA Federation

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.