Now Hiring - The Finish Line, Inc. - Retail Sales Supervisor/Sales Associate in Attleboro, MA

Full description of the position

*Supervisor*

The Supervisor is responsible for providing customers with a leading shopping experience, while consistently meeting the store’s sales goals by performing the following main duties:

• Ensures high levels of customer satisfaction through excellent sales and service.

• Actively welcomes, seeks out, and engages customers within the store.

• Assess customers needs and provides assistance and information on product features.

• Responsible for achieving personal sales goals.

• Prioritizes time to achieve individual and team tasks to be completed.

• Uses resources in a conscientious and effective manner.

• Stays up-to-date on and remains knowledgeable on products offered.

• Maintain store’s visual appearance in high standards.

• Promoting customer loyalty plans

• Maintains company standards regarding personal sales metrics.

• Performs cashiering, stockroom upkeep and store upkeep as needed.

• Additional responsibilities such as key carrying for opening and closing store procedures, including cash reconciliation, banking, reporting, and security as required.

• Adhere and uphold all company policies and procedures.

• Additional duties and projects as required.

Required Education and/or Experience**

0 – 1 year related experience and/or training; or equivalent combination of education and experience.

Required Computer and/or Technical Skills**

Should have basic to intermediate knowledge and abilities with Microsoft Word, Excel, and PowerPoint.

Core Competencies:

Communication Skills**

Must be an effective communicator with internal and external individuals at all levels. This includes spoken, written, electronic, and presentation skills. Communication should be consistently constructive and professional.

Decision Making and Problem Solving Skills**

Able to define problems, collect data, establish facts, and draw valid conclusions. Able to analyze results at a micro and macro level and present findings. Makes routine decisions following established policies and procedures; collaborates with manager to gain assistance when complex issues arise.

Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Individual must be 18 years of age or older.

The minimum requirements include the following but reasonable accommodations may be made as related to an employee’s religion, ethnicity, or disability:

• Requires a set, weekly availability which meets the needs of the business and includes some combination of mornings, days, and nights based on the business needs.

• Requires availability on weekends and holidays

• Punctuality and regular attendance consistent with the company’s policies are required for the position.

• Must speak English clearly in order to converse with customers and effectively supervise staff.

• Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.

Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

*sales associate*

Performs sales and customer service tasks by performing the following duties.

Sample Responsibilities:

• Performs sales and customer service responsibilities.
• Performs cashiering, stockroom upkeep and store upkeep as needed.
• Maintains company standards regarding personal sales metrics.

This is a summary of some of the key duties, responsibilities, and physical demands expected of this position. It is not intended to be a complete job description.

• Requires standing approximately 5 – 8 hours per day usually 3 – 5 days per week.
• During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a 1 – 12 hour day.
• Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
• May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
• Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher.

Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.

EEOC Statement:**

The Finish Line, Inc. is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Job Types: Full-time, Part-time

Pay: $14.25 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

COVID-19 considerations:
all employees must wear mask and disinfect any bench or pin pad being used at time of purchase.

Ability to commute/relocate:

• Attleboro, MA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location