Now Hiring - Pottery Barn, Inc. - Retail Sales Assistant Manager, Sales and Service in Cranston, RI

Full description of the position

Primary Function:

support management team in achieving goals by providing world-class service. Serve as a role model for building relationships with customers. Maintain presents through store supervision to ensure appropriate staff coverage in all areas of the store.

Essential duties and responsibilities:

*Leads the store team to create an exceptional experience for customers and exceed sales goals *attract motivate coach and develop talent to maximize their potential. *Provide exceptional customer service in the store to achieve world class service standards * ensure the sales floor is adequately staffed from a sales and tactical perspective. Serve as a role model for sales associates and sales generation and service by prioritizing the customer experience.* reinforce customer service principles by coaching staff on their success and challenges.* utilize selling essentials in training resources to educate team on product, improve selling skills and achieving business goals.* develop implement in manage clientele programs for associates to drive sales.* develop contests and other programs to motivate associates to increase productivity and raise team spirit.* assume additional management responsibilities in the absence of associate or general manager.* perform projects and assignments, as directed by the general manager* create an insurer positive environment. We're all associates are treated fairly, and with dignity in accordance with our people first philosophy.* insure timely resolution of client service issues, including delivery, pick up an outstanding issues through effective use and management of client information reporting system* be held accountable for the following brand. Competencies operates with strategic agility, drives, innovation and change, provides influential, leader ship, communicate, effectively, develop self, and others, creates teams in partnerships, focuses.
Skills and knowledge:

2 to 3 years of previous retail sales experience or management experience in a customer service related field. Excellent communication, organization, and leadership skills. Superior critical, thinking skills to creatively identify challenges and develop action plans in a timely manner. Great time management skills, and ability to execute multiple tasks and appropriately manage competing priorities. Ability to independently, lead self and others to achieve results.

Physical requirements:

Must be able to be mobile on the sales floor for extended periods of time. Must be able to lift and mobilize medium to large items up to 75 pounds while utilizing appropriate equipment and safety techniques. Employment promotion to this role will be contingent on successful completion of a background check. Full-time associates are expected to have open availability to meet the needs of the business. Associates must be available for annual inventory and entire holiday season in November and December. Education:

College degree preferred, or equivalent job experience

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Cranston, RI: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: One location