Now Hiring - Retail Sales Customer Sales Representative in Taunton, MA

The Sullivan Tire Retail Resource Center in Taunton, MA is looking for a new team member! If you are interested in joining a dynamic, growing company, we would love to hear from you.

Sullivan Tire is a family owned and operated company with over 1,200 employees. We offer a unique blend of opportunities for growth and strong family values.

Our Retail Resource Center is one of the major lifelines for our company, assisting the 60+ retail stores with scheduling appointments, and providing tires and service. Every day is filled with new challenges that keep you engaged, including logistics, problem-solving, and product purchasing. We pride ourselves on honesty, accuracy, and delivering!

Job Responsibilities:

• Work directly with our 60+ retail locations to book appointments for tires and services
• Answer incoming phone calls while providing high-quality customer service
• Handle a high volume of internet communication, including e-mails and live chats
• Develop and maintain effective sales practices
• Handle customer questions and concerns in a quick and effective manner
• Build and maintain relationships with team members, co-workers from other divisions, and customers
• Constantly strive to find new and inventive ways to improve the company
• Take on new and innovative projects outside standard responsibilities when the opportunity or need arises

Job Requirements:

• Strong customer service focus
• Creative, open-minded, and resourceful
• Passionate, enthusiastic, and determined
• Active listening skills
• Maintain a flexible schedule (some weekends required)
• Tire/automotive knowledge preferred
• Strong written & oral communication skills and grammar
• Punctual
• Retail and/or customer service experience preferred

Benefits:

• Starting pay averages $45,000 to $55,000 per year with incentives
• Training and Mentoring Program. We help you invest in your career!
• Medical, Dental, Life, and Disability Insurance
• Paid Holidays, Personal Time and Vacations
• 401(k) and Profit Sharing Plans

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