Now Hiring - Retail Sales Outside Sales Coordinator in Smithfield, RI

Outside Sales Coordinator

Full Time

Our company is currently seeking an Outside Sales Coordinator to join our team!

A little about us…

Douglas Lumber, Kitchens & Home Center is one of the largest independent contractor lumber yards in New England.

As a family owned and operated local business, Douglas Lumber, Kitchens and Home Center is able to compete with national chain stores on the strength of quality products, top-notch service and through our membership in a multi-billion dollar buying group. This buying group allows us to buy products as well – or better than our competitors. Our 100,000 square foot facility located on a 15-acre lot in Smithfield, Rhode Island makes us one of the largest independent lumber yards in the Northeast.

What we’ll offer you:

• Health insurance with Blue Cross Blue Shield
• Dental insurance with Delta Dental
• Vision insurance with United Healthcare
• Life, Critical Illness & Accident insurance with Boston Mutual
• Life insurance (company paid) with United Healthcare
• 401(k) plan with Vanguard
• Employee discounts
• PTO/Vacation

This position provides support to the Outside Sales team to smoothly facilitate the creation, purchase and shipment of customer orders.

The Outside Sales Coordinator is responsible for the following…

• Handles incoming phone calls and emails, answering customer questions regarding topics such as material availability delivery, backorders, specification, returns and credits.
• Monitor scheduled delivery dates to ensure timely delivery and expedite, as needed.
• Relay customer concerns to outside sales team and assist in investigating and resolving issues.
• Generate purchase orders and place orders with vendors. Generate sales tickets for delivery, customer pick-up and special orders.
• Work with purchasing to ensure customer special orders are accurate. Understand customer needs and specifications.
• Have a broad knowledge and understanding of inventory in stock, and be able to explain the benefits of said inventory to customers.
• Proactively engage with customer to ensure customer needs are met; return calls responding to vendor and customer inquiries; communicate with customer and drivers on job site deliveries.
• Assist with projects as requested.

Qualifications:

• Proven Inside Sales experience
• Intermediate Computer Proficiency
• Strong phone presence
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize and manage time effectively

As an Equal Opportunity Employer, Douglas Lumber Kitchens & Home Center will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location