Now Hiring - Douglas Lumber Corporation - Retail Sales Outside Sales Coordinator in Smithfield, RI

Full description of the position

Outside Sales Coordinator

Full Time

Our company is currently seeking an Outside Sales Coordinator to join our team!

A little about us…

Douglas Lumber, Kitchens & Home Center is one of the largest independent contractor lumber yards in New England.

As a family owned and operated local business, Douglas Lumber, Kitchens and Home Center is able to compete with national chain stores on the strength of quality products, top-notch service and through our membership in a multi-billion dollar buying group. This buying group allows us to buy products as well – or better than our competitors. Our 100,000 square foot facility located on a 15-acre lot in Smithfield, Rhode Island makes us one of the largest independent lumber yards in the Northeast.

What we’ll offer you:

• Health insurance with Blue Cross Blue Shield
• Dental insurance with Delta Dental
• Vision insurance with United Healthcare
• Life, Critical Illness & Accident insurance with Boston Mutual
• Life insurance (company paid) with United Healthcare
• 401(k) plan with Vanguard
• Employee discounts
• PTO/Vacation

This position provides support to the Outside Sales team to smoothly facilitate the creation, purchase and shipment of customer orders.

The Outside Sales Coordinator is responsible for the following…

• Handles incoming phone calls and emails, answering customer questions regarding topics such as material availability delivery, backorders, specification, returns and credits.
• Monitor scheduled delivery dates to ensure timely delivery and expedite, as needed.
• Relay customer concerns to outside sales team and assist in investigating and resolving issues.
• Generate purchase orders and place orders with vendors. Generate sales tickets for delivery, customer pick-up and special orders.
• Work with purchasing to ensure customer special orders are accurate. Understand customer needs and specifications.
• Have a broad knowledge and understanding of inventory in stock, and be able to explain the benefits of said inventory to customers.
• Proactively engage with customer to ensure customer needs are met; return calls responding to vendor and customer inquiries; communicate with customer and drivers on job site deliveries.
• Assist with projects as requested.

Qualifications:

• Proven Inside Sales experience
• Intermediate Computer Proficiency
• Strong phone presence
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize and manage time effectively

As an Equal Opportunity Employer, Douglas Lumber Kitchens & Home Center will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location