Now Hiring - Daly Seven - Director of Sales in Raleigh, NC

Full description of the position

Benefits: Health, vision, dental, 401K and life insurance.

Daly Seven is an award-winning, family owned and operated hotel management company delivering dependable travel accommodations for our guests. Since our founding in 1983 with the opening of our first hotel in Raleigh, NC; Daly Seven's core values to work hard, dream big, and give back have created a culture that has risen Daly Seven to the top of Hospitality company rankings.

We are looking for an Hilton Sales Manager with sales experience for the Raleigh, NC area.

Goal: To ensure continuing long-term revenue maximization and profitability while adhering to the pricing and market philosophy of continuous improvement of quality and service; protection of the owner’s asset, including physical structure, financial stability and reputation.

Responsibilities: The Sales Manager will develop a sales plan to maximize revenue at each hotel property he/she represents by driving occupancy and ADR through the sale of guest rooms, group blocks and meetings/events, in addition to total room sales for each property he or she represents. The Sales Manager will work together with each of the hotel leadership teams to ensure proper saturation of current accounts, groups and meetings/events.

Tasks (not comprehensive):

• Implement and direct the internal sales activities
• Work with the Corporate Director of Sales and Operations to control dates, availability & rates on guest rooms, function space & food/beverage
• Act as a liaison between the client and the hotel team
• Respond to all incoming leads at the hotel and directed by the General Manager and Corporate Director of Sales.
• Provide pricing and negotiate, as needed to win the business.
• Communicate all client needs/details, changes before the event as appropriate.
• Follow up on meetings/calls to obtain the business
• Work with clients to design and send proposals, agreements to address any incoming business to the property such as group & meetings/events by sending them in a timely manner, followed by the appropriate steps to close the business.
• Work together with the GM on any local negotiated rate business to maximize opportunity for the hotel to gain new business and loyalty
• Handle all internal “walk-in” clients providing them with an on-site consultation of their needs in addition to a site tour, followed by a proposal or contract being sent for review.
• Work closely with the CDOS to promote the hotel property, in addition to the General Manager and hotel staff.
• Share the front desk lead initiative with all front desk staff ensuring the team is in full understanding of the process
• Use Delphi.FDC to record all accounts, contacts, leads, new business and contracts.
• Develop strong partnerships with existing and new clients in order to produce group/corporate business to include room sales, meeting and events and food & beverage needs.
• Assist the operations team when needed with front desk and clerical duties upon request by hotel management.
• Focus on the internal sales at the hotel property to include: actively seeking new business from the guests/clients who are currently staying at the hotel by:
• Sending thank you notes
• Phone calls
• Providing welcome in-room gifts for new guests/clients/companies
• Research new companies, developments and market trends
• Review all groups in inventory and follow-up with clients on groups booked.
• Communicate with front desk department in regard to new groups, changes and requirements
• Develop and maintain relationships with key clients, community and Chamber of Commerce in order to produce room sales, meeting room sales, food and beverage sales and/or banquet sales.
• Perform any other duties/responsibilities as assigned by General Manager and Corporate Director of Sales.
• Provide support to fellow departments as requested by Hotel Leadership.

Qualifications:

• Must have hotel sales experience
• College degree preferred
• Excellent written and oral communication skills
• Excellent customer service skills
• High energy
• Professional image, communicated through demeanor, dress and communication
• Available to work when needed - including weekends, holidays and nights depending on staffing needs

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
COVID-19 is a priority for our team and we are taking precautions in order to keep all of our guests and employees safe. We encourage the use of masks, hand-washing and sanitizing, and are adhering to all government guidelines.

Ability to commute/relocate:

• Raleigh, NC 27616: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel management: 2 years (Preferred)

Work Location: One location