Now Hiring - Wildman Adventure Resort - Adventure Sales Consultant in Niagara, WI

Full description of the position

About us

Wildman Adventure Resort is the premiere outdoor recreation destination in the Midwest! Our team is fast-paced, lively, enthusiastic, and dedicated to creating the ultimate guest experience for each individual who joins us. If you love the outdoors and working with like-minded individuals, this is the place for you!

Reservationist & Guest Services: It's not your typical desk job! Think about the adventure of working and living in the outdoors this summer. Surrounding yourself with other high energy, upbeat, fun loving people who love the outdoors. Work this summer in the middle of a pine tree forest in rustic housing with a team of people who have a desire to create lasting memories for our guests. We work hard planning vacations and providing our guests unforgettable experiences.

Specific Skills: Exceptional personal, written, and phone communication skills. Attention to detail, accuracy, and deadlines. Sales interest and or experience a plus. Ability and desire to contribute to the company's growth. Ability to adapt and work well in a fast pace environment. Willingness to learn and a focus on the guest experience.

The Personality That Fits: A person who is passionate about outdoor adventure and can verbally express this passion to potential customers and onsite guests. Someone who is upbeat, personable, and gets along well with customers and co-workers. Comfortable picking up the phone, talking to a stranger, helping someone out, or setting boundaries in a firm, yet professional way. A flexible person who adapts well in an ever changing environment. Able to switch projects and focus with ease on an as needed basis. Someone who naturally greets customers in a warm, welcoming and pleasant fashion. Strives to provide our guests information that can enhance their visit. Someone who is self motivated, forward thinking and can work independently. Someone who appreciates beauty, a simple lifestyle, and a scenic 20 minute ride to the nearest grocery store in a rural community. Someone excited about the rustic employee housing and smiles when random wildlife pays you a visit. Someone who wants to work as a team and set their peers and management up for success. Someone who is truly invested in the success of the company and wants our guests to have the time of their life.

Who We Are: We’re a small, independent and innovative outdoor adventure company with a 33 year track record of success. We work with guests from across the Midwest, throughout the United States, Canada, and other parts of the world offering vacation experiences that are unique and adventurous. We have two locations and entertain and lead groups of guests in activities from both locations like whitewater rafting, stand-up paddle boarding, high ropes course,rock climbing,lake kayak tours,zip-lining,paintball and golf. We also offer a bar, restaurant, variety of lodging, meal packages and a small retail store. As a team, we have lots of fun! “The work hard, play hard mentality.” We strive to provide our guests with the best possible experience and customer service from the time they make their first phone call to the moment they leave our resort.

Where You'll Be Working: We have a professional, yet fun and casual office environment in the wilderness of northern Wisconsin. We are located in the towns of Silver Cliff and Niagara. Our two river locations are 40 miles apart and our offices and activities are split between the two locations. We often gather as a team for dinner and various team building activities such as ultimate frisbee, volleyball, or a pie eating contest.

When Your Here: This is a full time summer position. Our peak season lies between Memorial Day weekend and Labor Day weekend. You will be expected to be here for as much of that time as possible. You will start averaging around 30-40 hours per week, then increasing to a consistent 40 hours per week. We are the busiest on the weekends, therefore you should plan to be interacting with our guests mostly every weekend. Plan to participate in all of our adventures if you would like.

What You Can Expect From Us: We are very focused on creating an extraordinary guest experience and to do this we must be able to think quickly and problem solve without the guests ever knowing about any problems that may arise. You must be able to stay composed and positive at all times when dealing with guests, which means we'll be expecting a lot from you. We offer an open line of communication. We have high expectations of our staff, and will place a lot of responsibility in your hands. Salary for this position will start at $9.50/hour. Housing and some meals are also included. There is a 30-day trial/training period, and compensation is based on how one demonstrates value to the organization and invests in the company’s success. Offering many opportunities to build your skills, expand your resume, and manage projects specific to your own interests and goals.

Everyone on the Wildman Team: Has the opportunity to partake in all of the activities that we offer as well as invite family and friends along at a discounted price. We strongly encourage our employees to become active in all the activities that we offer.

Think This Job is for You? If you love the outdoors and love to adventure, want to live along side the river and work in the outdoors? We hope this gives you a full understanding of what it’s like to be a member of our team. If you love to help and serve our guests, then our company has a lot to offer. Our staff is treated with great respect, presented with an opportunity to work in the outdoor adventure/hospitality/travel industry, and offered a position with great variety. You will gain character, knowledge and experience that will help you in all parts of your life. You do not need a lot of experience, but a strong customer focus, the flexibility to demonstrate a willingness to jump into multiple aspects of the Resort operation, be a team player and provide our guests with the best possible experience is what were looking for. Growth and career opportunities as leaders and managers are available for the right minded individuals, plus remote year round opportunities are available as well for those that demonstrate these skills.

Job Benefits

Onsite housing (personal tent or on-site cabin) is included and a few weekly meals are provided. We offer discounted trips for friends and family, along with discounted gear access. We also offer discounts in the restaurant/bar and the retail shops and provide an excellent team environment.

Job Type: Full-time

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Schedule:

• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Niagara, WI 54151: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What skills do you have that make you great at creating the ultimate experience for our guests?

Work Location: One location