Now Hiring - Hennes & Mauritz AB - Retail Sales Regional HR Manager - West Coast Sales Market in Los Angeles, CA

At H&M, we welcome you to be yourself and challenge you to grow and make a difference.

You’ll take on new responsibilities from day one, learn skills for life, meet friends completely unlike you that make you feel at home, and start finding ways to make your big dreams come true.
Help us reimagine the future of an entire industry by making everyone look, feel, and do good.

Be yourself & more at H&M.

About the Role:

As the Sales Market HR Manager you are a partner to the business in executing the people strategy to support the sales organization, the implementation of key company initiatives, and ensuring the best colleague and customer experience. Through your partnership with the Central HR team, and key Support Office stakeholders you will execute the HR strategy for your Sales Market to increase sales and profit, as well as improve the customer experience.

This role will support the Sales Market to have the Best Teams by securing the Global Employee Strategy. You make sure that your Sales market actively works with succession planning, talent development and structured performance management, based on results, values and leadership.

The Sales market HR Manager will ensure we offer all employees fair and attractive work conditions and that all employee relation responsibilities, legal requirements and H&M policies are fulfilled to meet the expectations of customers and colleagues.

This role is based in Los Angeles, California and reports to the West Coast Sales Manager

Your Day to Day*:

Attract, Recruit and Introduce

You ensure that we have the right people on board in the right positions.

• Monitor and analyze your Sales Market’s future needs, including staff rotation and expansion for all store positions, take actions accordingly and follow up.
• You implement, facilitate and follow up on quality recruitment processes
• Support, organize and quality assure Assessment Centers for internal and external candidates
• Train and follow up on the quality of recruiters in the Sales Market
• Together with the Sales Market Team you plan, organize, secure and follow up introduction trainings for Area Teams
• Follow up introduction trainings for existing and new stores together with Area HR Managers
• Together with the Sales Market Team & Area HR Managers you follow up & evaluate HR KPI’s & initiate actions accordingly

Learn & Develop

You enable and support qualitative leadership and ensure that our employees have the possibility to grow and develop.

• Together with the Sales Market Team you support and ensure Area Sales Managers work with structured performance management for all employees in their Areas
• You ensure all employees in your Sales Market are evaluated and receive feedback on their results and contribution and receive a clear development plan or action plan to improve performance
• Together with Sales Market and Area Teams you follow up on the development plans in your Sales Market
• Map succession planning for your Sales Market and actively support and follow up that Area Sales Managers are proactively developing their teams, ensuring they are working with talent development
• Ensure, together with the Sales Market and Area Team, that Area and Store Managers have a “Next Me” with a clear succession plan
• Oversee the Sales Market’s internal talent pipeline and support the country organization with talents
• Monitor and analyze your Sales Market’s training needs, organize and facilitate trainings together with the Sales Market Trainer
• Quality assures the trainers in the Sales Market and the training stores to ensure the amount fills the needs
• Together with the Sales Market Team & Area HR Managers you follow up & evaluate HR KPI’s & initiate actions accordingly

Values

You enable our employees to live our values

• You actively promote our values and our unique culture to ensure our business success. Secure that all employees in the stores attended the global introduction to our values
• Together with the Store Managers and Area and Sales Market Teams you coach employees to ensure they live our values
• Strengthen our company culture by promoting feedback in our daily work

Attractive Work Environment

You ensure that we offer our employees a solid foundation of fair and attractive working conditions

• Assure working conditions according to local law and H&M standards
• Implement and follow-up global H&M policies
• You act as a neutral escalation point for the employees and coach Sales Market and Area Teams to prevent and resolve employee related issues
• Analyze the HR KPI’s and initiate actions to ensure a fair working environment
• Together with your Sales Market ER, you follow up & evaluate the implementation of key policies & procedures in your stores

Additional Accountabilities:

• Responsible for the creation and adherence to the Sales Market recruitment and training budgets

• This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion.

What You’ll Need to Succeed:

• Bachelor’s Degree in a related discipline is preferred or equivalent years of experience
• 1 -2 years of Area Sales Manager experience preferred
• Preferably at least 2 years’ experience in a Recruitment and Training HR role or project assignment
• Strong display of showing H&M people development, sales and efficiency driving measures
• Proven knowledge and actions of H&M HR practices, policies and guidelines
• Strong commitment and experience with providing a high level of customer service
• Strong professional maturity and the ability to deal with sensitive and confidential information
• Skilled at solving conflicts in a direct but positive way
• Knowledge of federal and state/municipal legal requirements including Title VII, FLSA, FMLA, ADA, FCRA, etc. specifically relating to the areas of recruitment and training
• Proficient at Microsoft Office
• Required domestic travel at least 50% of the time

Job Status: Salary, Exempt

Compensation:

The salary range for this role is **$ 117,000 - $ 132,000 annually**

EEOC Code: PRO

Benefits:

H&M believes in rewarding our employees for their many contributions to our shared success. That’s why we offer a full range of inclusive benefits that enable wellness, both in and outside of work. We pride ourselves on being a do-good company and we have a comprehensive benefit package that matches that ambition. Please note, benefits may have eligibility requirements based on employment status.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Our career site will have more details, check out: [please apply online] All your information will be kept confidential according to EEO guidelines.

**H&M, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future.**