Now Hiring - Inside Sales Specialist in Fairmont, MN

Job Title: Inside Sales Specialist

Reports to: Director of Sales

Department: Sales & Marketing

Location: Kahler Automation, 808 Timberlake Road, Fairmont, MN 56031

Updated: January 2023

Position Summary: Kahler Automation designs control systems for bulk material handling of grain, chemicals, fertilizer, minerals, and a wide array of other industries. These automated systems provide the ability to operate a facility with accuracy and optimal headcount. They control product receiving, inventory, and loadout while providing results directly to accounting/invoicing software. This provides clients increased competitiveness with reduced overhead. Kahler also works provides design and manufacturing of automation solutions for companies that want us to build a portion of their solution as an Original Equipment Manufacturer (OEM) partner.

This technical, full-time position is essential to the success of the business as it involves the support of sales processes for all Kahler Automation products and services. The incumbent will work closely with the Director of Sales, Territory Sales Managers, and Finance for execution of sales projects, orders, and customer account management.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Exhibit and promote the company’s values:

• Curious Attitude: An employee who is curious is motivated to take time to question and explore new things to find answers that will ensure the best outcomes for the organization.
• Focus on Quality: An employee who values quality has integrity and produces results that meet high standards set by the organization.
• Passion for Service: An employee who is service-oriented displays a positive behavior and responds to customers using good business practices to meet their needs and expectations.
• Dedicated Spirit: A dedicated employee is one who takes ownership for their role and the whole organization to ensure that goals are achieved.

Sales Support

• Develop knowledge of Kahler products and services allowing for superior sales support and identification of desired items for customer orders.
• Respond to customer and internal questions on sales orders, shipping, or general information.
• Monitor orders and update customers on customer order ship dates.
• Coordinate work with sales, operations, and sourcing to adjust customer order priority and timing as needed.
• Assist sales and finance departments in gathering details that support customer account accuracy.
• Conduct outbound sales activities for continuing business, subscription renewals, and general communication.
• Manage and execute special projects to support Department and Company initiatives.
• Backup other specialists on schedules as needed, including order entry, software license creation, and phone inquiries.
• This job description is not comprehensive, and all employees must be adaptable, flexible, and willing to perform other duties as assigned by their manager/supervisor.

Qualifications: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills Required to perform the Job include

• Effective spoken and written communication to diverse customer personalities and functions.
• Knowledge of Microsoft Office software, including Outlook, Word and Excel. Proficiency in Excel is a plus.
• Ability to learn the company’s CRM and ERP systems to daily to perform work.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to read, analyze, and interpret general business correspondence.
• Ability to read, analyze, and interpret technical documents including engineering and electrical drawings, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to work independently and across functions in a dynamic technical business environment
• Manage multiple priorities with highly effective follow through.
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Education/Experience:

Associates degree or 2+ years of related experience and/or training in business administration, management, agronomy, mechatronics, electrical technology, or sales.

Travel:

Able to travel up to 10%. Customer visits may be required with overnight stays. Travel may be throughout North America by automobile, commercial airplane, and company airplane.

Work Environment and Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may be required to spend time in industrial plants in proximity to equipment, processes, products, and chemicals. Certain personal protective equipment is required when in the plant or on a construction site.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; sit and talk or hear. The employee is frequently required to walk; use hands and fingers, handle, or feel and reach with hands and arms. Communicate by talking, listening, and writing.