Now Hiring - Workforce Management Inc - Professional Services Account Manager in Sandston, VA

Full description of the position

Pay: Starting at $17/hr

Schedule: Monday to Friday 8:15am-5pm

Responsibilities:

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.

Requirements:

• More education or experience may be preferred.
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills.
• Excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.

Job Type: Full-time

Pay: From $17.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Sandston, VA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Office Administration: 2 years (Required)

Work Location: One location