Now Hiring - Wallis Companies, Inc. - Business Development Manager - Personal Vehicle Lines - Pacific - Lubes in Arnold, MO

Full description of the position

Wallis Companies was founded in rural Cuba, MO in 1968, today we employ 1,200 individuals in three states, across multiple business divisions (Wholesale, Retail Operations, Lubricants, Transport, Great River Wash, and Support Divisions). We're a proud Woman Owned Business, committed to doing good in our communities.

We're an award-winning Midwestern distributor for Exxon-Mobil, Phillips 66, BP and other amazing brands, committed to operational excellence and exceptional service. #WeAreWallis

SUMMARY
The Business Development Manager is primarily responsible for attracting and generating new lubricant business. The position is responsible for managing a portfolio of strategic customers and generating new business and/or additional profit within that portfolio. Providing supporting budgets and sales results analysis is also a requirement. The position must participate in, support and influence other activities of the distributorship, including but not limited to, transition of new accounts to the Area Sales Manager or Inside Sales team, inventory management, receivables management, delivery activities, and planning and marketing activities. The Business Development Manager also acts as a technical advisor, providing assistance to the organization as needed.

RESPONSIBILITIES BY COMPETENCY: (*denotes an essential function of the position)

Business Results Orientation

• Identify and pursue opportunities that fit the Wallis offering and follow through with the sales process
• Manage customer portfolio to optimize profitability, cash flow, investments, and receivables
• Implement sales and marketing strategies that will identify and attract new business and support account growth
• Analyze sales results against goals and budgets and provide plans for correction when results fall short
• Evaluate proposed lubrication capital expenditures using standard economic analysis methods
• Identify gaps in customers Strategic Account Plans and provide solutions Understand and drive achievement of Company Balanced Scorecard metrics and other key performance indicators
• Maintain regular attendance and follow designated safety practices

Perform other duties not listed as required

Communication

• Prepare and present marketing strategies, plans, progress reports, and results to management
• Define and document sales goals, budgets, and action plans
• Ensure professional and effective communication, both written and verbal, with customers, suppliers, vendors, and co-workers
• Provide timely response to administrative requests of Director of Sales and others within the organization
• Provide timely and thorough sales forecasts and updates on customer requirements, order cycles, and safety stock

Adjust content of sales presentations based on customer type and needs
Maintain open communication with other divisions to facilitate exceptional customer service, business growth, and internal efficiencies

Customer Service Orientation

• Influence selection and performance of lubricants and lubrication equipment
• Recommend optimal lubricants to meet or exceed customer criteria cost, wear, quality, safety, etc
• Maintain relationships with clients; providing support, information, and guidance; researching and recommending new opportunities; and recommending profit and service improvements
• Facilitate customer meetings in an ethical, professional and efficient manner; *Complete site and/or customer visits as required
• Respond promptly to all customer inquiries, customer proposals and follow through to ensure satisfaction
• Present and execute Strategic Account Plans with customer Monitor customer satisfaction and address customer complaints by correcting or improving processes and/or mitigating dissatisfaction and/or errors

Developing Talent

• Attend training to further develop both technical and soft skills
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, participating in professional societies, etc
• Complete training as required to meet regulatory compliance and company guidelines Challenge oneself to further develop skills that relate to the position

Promote team development, enthusiasm and pride
Enhance team accomplishments and competence by answering technical and procedural questions for less experienced team members, teaching improved processes, and/or mentoring team members

Technical Expertise

• Know and understand product specifications
• Know and understand lubrication procedures consistent with best practices
• Adhere to all Wallis Companies safety policies and report all safety incidents to supervisor immediately

Provide technical assistance to house accounts as needed
Know and demonstrate proper and safe equipment handling and operating techniques
Identify product improvements or new products by remaining current on industry trends and market activities
Monitor competition by gathering current marketplace information on pricing, delivery schedules, merchandising techniques, etc.

SUPERVISORY RESPONSIBILITIES
This position has no direct reports

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (*denotes an essential qualification of the position)

Education:

• Required: Equivalent to high school diploma

Preferred: Bachelors Degree in sales or related field

Experience:

• Required: At least 3 years of experience in sales or related field

Language Skills:

• Ability to read, write, speak, and understand English in a manner that is sufficient for effective communication with groups of managers, clients, customers and the general public

Skills and Abilities:

• Ability to execute sales process and drive sales
• Extraordinary interpersonal skills and ability to develop relationships
• Ability to recognize and take action on opportunities for new accounts and account growth
• Exceptional verbal and written communication skills
• Use of questioning and listening skills, as well as good follow-up
• Ability to manage time effectively, handle multiple priorities, and work with an appropriate sense of urgency
• Use of innovative and creative thought to identify solutions and opportunities
• Appreciation for teamwork, combined with an ability to work independently
• Focus on safety and accident prevention

Technology, Tools, And Equipment:

• Required: Basic computer skills, Microsoft Office Suite, telephone

Preferred: Copy/print/fax machine
(Proficiency withpreferred items is not required to meet minimum qualifications, but proficiency must be established to complete essential job functions)

Certificates, Licenses and/or Registrations:

• Required: Valid drivers license

INDBDM

Email [please apply online] with your questions. Wallis Companies is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.