Now Hiring - Advanced Personnel Resources, Inc. - Human Resources And Staffing Client Services & Account Manager in High Point, NC

Full description of the position

Advanced Personnel Resources is recruiting customer service professionals with experience in the furniture industry. Our client is a leader in the furniture industry and is looking for a Client Services & Account Manager. This person will be interactive with clients, support a territory sales representative and manage order entry processes.

Hours: M-F, 7:45 to 4:45, with a one-hour lunch.

Pay: $36,000 - $40,000 a year

Benefits offered by APR: Medical, Dental, Term Life, Short-Term Disability, Holiday Pay, Service Bonus, Direct Deposit

Client Services & Account Manager duties

• Processing customer orders or accounts that include generate deposit invoices, monitor payments, generate BOL's & acknowledge shipments
• Answer Phones, Emails, Pack and Send Sales Tools and handle all customer and sales rep concerns in a timely and professional manner.
• Maintain Customer Orders for Receipt of COM and to Confirm Fabric Application.
• Maintain, Reorder and Approve Requests for Finish/Fabric Samples.
• Issue Purchase Orders to vendors
• Place Job PO's, Kit PO's, Stock PO's and Prepare Vendor Invoices for Payment.
• Effectively communicate with customers and sales reps to ensure adequate flow of information, including product, order changes, and reports.
• During Furniture Market’s and customer visits, able to assist with requests from management. All hands on deck mentality, able to anticipate showroom needs and housekeeping.
• Flexible and able to prioritize the needs of the company and represent the common goal.
• All other tasks and projects as assigned by the supervisor.

Education and Experience Requirements

• Bachelor’s Degree from a four-year college or university preferred, plus one to three years of related experience in the furniture industry, or an equivalent combination of education and experience.
• Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
• Strong analytic skills.
• Strong written and verbal communication skills. Proficiency in composing concise, accurate and appropriately targeted responses.

Once hired by our client the following benefits are available:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

MD P123

Job Type: Full-time

Pay: $36,000.00 - $40,000.00 per year

Benefits:

• Disability insurance
• Health insurance
• Life insurance
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Have you worked within the furniture industry?

Education:

• Bachelor's (Preferred)

Experience:

• Order fulfillment: 3 years (Preferred)

Work Location: One location