Now Hiring - FirstService Residential - Sales Operations Specialist - Onsite in Hollywood, FL

Full-Time Sales Operations Specialist

On-Site opportunity -Based in Hollywood, Florida

Hourly range $ 23.00 - $26.50

The Sales Operations Specialist will assist in driving an efficient sales process through sales opportunity planning and creating customer proposals. Development of appropriate databases, resources, sales collateral and lists for the sales team are also required. The Sales Operations Specialist will receive direction and oversight from the Sales Operations Manager but is expected to have the strategic ability and experience to work independently while remaining aligned with the operational objectives and initiatives.

• Ensure optimal utilization of the Sales Opportunity Planner
• Create proposals and RFPs using CRM automation, InDesign templates and Readz digital platform
• Build strong alignment and relationships with sales team
• Ensure digital and printed material that is used in board interactions is accurate, on brand and aligned with our sales methodology
• Meets proposal deadline by establishing priorities and target dates for information gathering, writing, review, and approval; coordinating requirements with contributors; contributing proposal status information to review meetings; transmitting proposals.
• SME in CRM, PowerBI, Sales Methodology + Process
• Architect, update and polish various sales presentations, modifying as needed
• Proactively seek regular feedback from sales leadership and field on customer problems, priorities and opportunity areas.
• Proactively seek regular feedback from marketing leadership on customer problems and operational changes to ensure proposal accuracy.
• Become highly proficient in Microsoft Dynamics CRM and be able to troubleshoot user errors and assist with reporting and data questions.
• Field ad hoc content and support requests from sales team.

Bachelor's degree in journalism, marketing, communications, advertising or related field.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Demonstrates excellent oral and written communication skills. Ability to write with persuasion.
• Must be goal minded and possess a self-starting drive to get the job done.
• Urgency and time management skills with ability to manage and set expectations.
• Proficient knowledge of Microsoft Applications, including Word, PowerPoint and Excel.
• Ability to maintain a positive attitude and work well under pressure.
• Excellent problem solver; demonstrating ability to use creative alternatives.
• Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses opportunities constructively to find mutually acceptable and practical business solutions.
• Knowledge of CRM platforms and Adobe Creative Suite (InDesign) preferred but not required.