Now Hiring - Inside Sales Support in Schoolcraft, MI

Objective: Assist, manage, and administer a wide variety of tasks related to all Business Unit Sales functions. Provide back up support for all other Business Unit Sales functions.

Job Responsibilities

• Communicate on a regular basis with BU Managers, territory sales managers, external customers, and all internal departments.
• Assist sales representatives with quotations and established pricing mechanisms, inventory status on key products, sample provisions, report filing, customer and competitor research, market trend analysis and updates, and any other assigned projects as deemed necessary.
• Coordinate between customers, Account Managers and various departments regarding quality complaints and returns.
• Business travel may be required but would be less than 5% of time.

Duties

• Maintain SAP BP Master Data & pricing information for all customers in SAP to ensure correct pricing is charged on Invoices and input all customer credit applications in SAP
• Support all Business Unit field sales account managers to analyze customer data, track trends, and communicate strategic information.
• Review all incoming emails and distribute appropriately.
• Review and file sales summaries to gather any competitive information or market trends. Communicate any common trends or useful knowledge to the appropriate team members.
• Initiate first point of contact with potential customers to determine potential through both inbound and outbound inquiries.
• Route qualified sales opportunities to the appropriate account manager for further development and closure.
• Utilize software to identify jobs, create quotes and send out pricing to road contractors in conjunction with the Product Development Manager. Develop a communication mechanism for customers and managers for any pertinent information.
• Establish tools/reports to identify trends, order patterns, etc. Send regular updates to rest of organization to help establish better communications across departments.
• Provide feedback through communications on any competitive market intelligence and technology trends within related industry segments.
• Assist with creating any price quotations or supply agreements for all Business Units as needed.
• Support product development activities in cooperation with R&D and sales team. This includes both new fibers and end use applications depending on project needs.
• Prepare corporate office for customer visits by planning meals and or snacks accordingly.
• Research customer or market information as directed by CEO or other managers.
• Develop database with competitors, market data, and any other pertinent information to share internally.
• Conceptualize sales supporting materials to increase sales in both USA and Exports/International.
• Participate in local, regional, and national trade shows that pertain to each industry serviced may be necessary. Attendance at sales meetings and other organized company events will be required on a periodic basis.
• Assist CEO, VP of Sales, BU Managers, and Sales Operations Manager with various office tasks and complete any special projects or other duties that may be assigned by management at any time.
• Support CEO and Sales Managers with travel and expense reimbursement as needed.
• Monitor GoTo Meeting utilization to prevent double bookings.

Minimum Job Requirements, Skills and Qualifications

• Associates Degree in business
• Two to Five years equivalent job experience in a manufacturing company setting is preferred.
• Proficient in use of MS Office, particularly Outlook, Excel, OneNote and Word, Power Point to medium level
• Proficient in Pivot table manipulation, mail merge, and social media blogs/updates.
• Strong sense of customer urgency
• Effective communications skills will be critical through face-to-face meetings, via telephone conversations, and through business emails.
• Able to maintain composure under high stress situations
• Ability to perform in a fast paced environment
• Must be able to work independently and set prioritization of daily tasks
• Competent writer of business letters/e-mails and other correspondence as assigned
• Experience with order processing software, SAP preferred
• Able to perform basic business math calculations
• Good typing skills (60 words per minute; 10-key)
• Excellent organizational and time management skills
• Flexibility to adjust schedule as needed to meet business demands

Other

• 8:00 AM – 5:00PM Monday – Friday; 1 -hour lunch break
• The job requires sitting, typing and viewing computer screen for long periods. Will require ability to climb stairs, lift objects <50 lbs. for various product samples, brochures, boxes, office equipment, etc.
• Hourly; commensurate with experience (wage range has been established by HR)
• Eligible for In-2-WinPerformance Bonus Program
• Eligible for all benefit programs

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Morning shift

Supplemental pay types:

• Performance bonus

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: One location