Now Hiring - Classic Performance Products - Retail Sales SALES TECH in Placentia, CA

Full description of the position

SALES TECH - Auto Parts (Classic Car & Truck Industry)

Classic Performance Products, Inc. , a leader in Brakes, Steering and Suspension components for the classic car and truck market has immediate sales openings for well qualified parts professionals.

We are seeking energetic, customer service oriented professionals with a drive to succeed.

CPP offers a competitive salary, a comprehensive benefits package and the opportunity for challenging work in a team oriented environment.

Benefit Package Includes: Medical / Dental / Vision / Paid Life Insurance / Colonial Supplemental Benefits / Paid Holidays / Paid Time Off (PTO) and a great 401k & Profit Sharing Plan!

We have a strong commitment to quality, customer satisfaction, and our people.

If you have worked in auto part sales for a wholesale, retail or dealership operation, have a strong work ethic and are seeking a long term career, come join our TEAM!

If you meet the qualifications listed below, please forward your resume document (in Word or PDF format), for consideration.

Qualifications -

• Requires a working knowledge of automotive systems, replacement parts, and the needs of classic car owners
• Industry specific knowledge of steering, brakes and suspension components
• Comfortable with phone, email and retail, over the counter, customer interaction
• Previous call-center experience preferred
• Able and willing to travel, sometimes out of state, to attend trade shows and events.
• Friendly and professional demeanor; positive Can-Do attitude
• Reliable with strong work ethic
• Strong verbal and written communication skills
• Good analytical and problem solving abilities
• Ability to work in a fast paced, collaborative team environment
• Able to multi-task, follow-through and stay customer focused
• Can work independently, with minimal supervision and adapt positively to a changing environment
• Willingness to work cooperatively across all departments to provide the best possible customer service experience
• Proficient using MS Office: Word, Excel and Outlook; Internet, eBay and other on-line resources
• Strong and accurate data entry/order entry skills
• Bilingual/Spanish a plus
• Must be able to work daily overtime if work load requires; PLUS: work every other Saturday from 8:00 am – 1:30 pm.

Major Responsibilities -

• Responsible for assisting customers via telephone and email in parts lookup and ordering
• Answers heavy call volume of technical calls
• Handles returns processing and other sales, technical and customer service functions
• Provides outstanding customer service while achieving sales objectives
• Follows-up with customers and returns email and voice mails promptly
• Builds business by calling on, building rapport and selling to new and existing customers
• Helps introduce new product lines to build sales

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Profit sharing
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Masks are encouraged, but not required.

Experience:

• Auto Part Sales: 3 years (Preferred)

Work Location: In person