Now Hiring - Rehab Medical - Sales Liaison in Indianapolis, IN

Full description of the position

Rehab Medical is the nation’s fastest-growing medical device company that offers its employees’ health benefits, work life balance, growth opportunities, and more!

Rehab Medical strives to IMPROVE LIVES by providing custom advanced medical equipment to patients nationwide. Since the company was founded in 2005, Rehab Medical has helped more than 200,000 people regain their independence through wheelchairs and has emerged as a national leader of complex rehab technology within the United States.

• Rehab Medical was named one of the Best Places to Work in Indiana.
• Winner of the Fast 25 of Indiana 4 years in a row.
• We believe in Hard work with balance, compassion, and achieving goals.

Summary

The Sales Assistant position is an intermediate level position within our company and serves as a liaison focused on communication between Sales and Operations. This role serves as a support for the Sales Team to provide answers and direction as it relates to insurance policies, required documentation and the next steps in the paperwork process. The sales liaison must have a strong customer service mindset and be eager to resolve problems for the sales team.

Essential Job Duties And Responsibilities include the following. Other duties may be assigned as necessary.

Essential Functions:

• Builds and maintains relationship with Sales Staff
• Handles inbound calls from the sales staff, emails and pro-actively follow up within 24 hours
• Review policy requirements and apply them
• Review the current processes within Insurance Review and make recommendations
• Communicates all internal/external policy updates to Sales Leadership and Reps
• Works assigned queues to meet departmental metrics
• Any additional assigned projects/responsibilities

Job Knowledge, Skills, Abilities, Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficient in Microsoft Office
• Ability to learn new software applications quickly
• Knowledge and experience working with Medicare, Medicaid, and Private Insurance
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to work independently, be detail oriented and organized
• Ability to meet multiple competing deadlines

Education and Experience

• Bachelor's degree required
• Two (2) years of DME experience preferred
• Two (2) years of Medical Documentation Review preferred

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Sales support: 1 year (Preferred)
• Customer service: 1 year (Required)
• Phone etiquette: 1 year (Required)
• Microsoft Outlook: 1 year (Preferred)

Work Location: One location